Background

SoCha is seeking a Lead Consultant to conduct a special study on accountability mechanisms in conflict-affected areas within the Third-Party Monitoring (TPM) project in Myanmar. This study will focus on implementing Accountability to Affected People (AAP) and specifically on Complaints and Feedback Response Mechanisms (CFRMs) in challenging operational environments. The goal is to assess the difficulties and develop practical, context-specific AAP and CFRM minimum standards for use by implementing partners (IPs) in Myanmar. The Lead Consultant will report to the Senior Monitoring Advisor, supervise a National Consultant, and ensure the successful delivery of the study’s results.

Scope of Work

Research Design and Planning:

• Develop and refine the research design for the special study, integrating both qualitative and quantitative methods to comprehensively evaluate the effectiveness of current accountability mechanisms in Myanmar.
• Collaborate closely with key stakeholders, including donors, IPs, and sub-IPs, to ensure that the study’s objectives align with operational needs, priorities, and the contextual realities on the ground.

Data Collection Phase 1:

• Literature review: Conduct a thorough review of AAP plans from IPs to assess the comprehensiveness and alignment of these plans with client expectations. In addition, review other relevant resources from similar programs and contexts to identify common thematic challenges, lessons learned, and best practices.
• Oversee the collation of quantitative data from the primary database collected through TPM site visits, ensuring that data integrity, relevance, and accuracy are maintained throughout the process.
• Coordinate with local field teams, providing training and support to ensure consistent and high-quality data collection, particularly during field visits.

Data Collection Phase 2:

• Lead the qualitative data collection process, including the design and conduct of Key Informant Interviews (KIIs) with representatives from IP organizations.

Data Analysis:

• Perform a thorough thematic analysis of qualitative data using tools such as NVivo, systematically categorizing responses according to key themes such as consultation processes, timeliness, social inclusion, and challenges encountered.
• Conduct detailed statistical analysis of quantitative data, ensuring the data is disaggregated by gender, geographical location, and other relevant variables to uncover critical insights.
• Triangulate findings from both qualitative and quantitative data to validate results, enhance the robustness of the study, and ensure a comprehensive understanding of the accountability mechanisms in place.

Reporting and Recommendations:

• Synthesize research findings into clear, concise, and actionable reports and presentations tailored to the needs of the client, its partners, and other relevant stakeholders.
• Develop strategic, evidence-based recommendations to enhance accountability to affected populations in Myanmar, with a focus on creating feasible strategies for implementation in non-permissive environments.
• Contribute to the development and refinement of AAP and CFRM minimum standards for IPs operating in Myanmar, drawing on research findings and best practices.

Ethical Considerations:

• Ensure that all research activities strictly adhere to ethical guidelines, including obtaining informed consent, ensuring participant confidentiality, and minimizing potential harm.
• Implement rigorous data anonymization procedures to protect the identities of respondents and maintain data integrity throughout the research process.
• Conduct an ongoing ethical risk assessment to identify and mitigate potential ethical issues, particularly given the sensitive and conflict-affected nature of the study environment.

Minimum Qualifications and Experience

• Advanced degree in social sciences, international development, humanitarian studies, or a related field.
• Proven experience in conducting qualitative and quantitative research, preferably in conflict-affected or non-permissive environments.
• Familiarity with AAP and CFRM concepts in humanitarian settings.
• Experience with data analysis software such as NVivo and statistical tools for quantitative analysis are an asset.
• Strong analytical and problem-solving skills.
• Excellent communication and report-writing skills.
• Ability to work independently and manage complex research projects.
• Cultural sensitivity and experience working in diverse, challenging environments.

Duration

Approximate 40 days (September 9, 2024 to October 31, 2024)

Location

Remote or based in Myanmar (Burma), working time-zone (GMT +06:00 hr)