ABOUT THE OPPORTUNITY

The Program Associates – Civic DEFENDERS (PAs) support a complex global coalition at the intersection of human rights and technology. These two positions will support a global Internet freedom initiative that will support local civil society, independent media, and human rights defenders to better prevent and respond to digital repression in their own contexts.

The Program Associate is a unique, multi-faceted entry-level role that offers the incumbent the opportunity to develop administrative and project management skills and develop an understanding of how human rights and technology intersect. Under the guidance of the Program Officer (PO) and in coordination with the larger project team (including the Senior Advisors, MEL team, and Communications team), the PAs will participate in the direct implementation of a USAID-funded foreign assistance program by providing administrative and logistical support on a variety of project tasks, including administrative and technical support under the supervision of the Program Officer. The PAs will be expected to perform mid-level tasks requiring prior experience, education, or training, and will be responsible for administrative level support for a variety of activities within the Civic DEFENDERS project.

LOGISTICS

Internews has Headquarters offices in Arcata, CA, Washington, DC and London, UK which support a hybrid workforce with staff working remotely, fully in-office, or partially remote. This is a remote-based role; candidates must possess independent work authorization in their location that does not require sponsorship from Internews.

Applications will be reviewed on a rolling basis, so candidates are encouraged to apply soon.

There are two vacant Program Associate positions. These are limited-term positions, with expected end dates of 30 September 2029.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

Administration and Project Support

• Support all administrative aspects of the Civic DEFENDERS activities, in coordination with the PO and Business Management team.
• Under the supervision of the PO, maintain project activity tracking schedules for project development, field reports, and follow-up communications with partners, as needed.
• Support with coordinating events and partner meetings, including agendas and travel logistics.
• Oversee the implementation of personal service contracts, outside service contracts, and simple service contracts.
• Support the PO, Chief of Party (COP), Deputy Chief of Party (DCOP), and Senior Advisors in ensuring that timelines are met, deliverables and approvals tracked.
• Ensure the smooth processing of contracting and payment requests and financial compliance by communicating regularly with headquarters’ Accounting and Administration teams.
• Prepare invoices, wire transfer requests, expense reimbursements, and monthly credit card reconciliation.
• Compile forms and documentation related to subgrants, including payments and reports.

Writing & Research

• Support the writing and compiling of program reporting, including quarterly reports and annual workplans.
• Support internal and external communications, including the development, review, and copy-editing of website content, 2-pagers, summaries, research reports, etc.
• Help track project metrics that serve to measure the success of the Civic DEFENDERS project, as needed.
• Monitor the publication schedule of project outputs in coordination with the Communications Officer and team members.
• Edit and revise content based on team input and feedback, while maintaining the visual identity and consistency of all published materials.
• Coordinate and schedule meetings: send invitations and manage external emails to Civic DEFENDERS consortium members, partners, and vendors, on behalf of the Civic DEFENDERS team.
• Manage and update the project contact database in coordination with the Communications Officer to ensure accurate and current information for outreach and communication.
• Assist the team and Communications Officer in designing materials for events, as needed.
• Prepare event logistics memos.

Values and Flexibility

• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of belonging.

QUALIFICATIONS WE’RE LOOKING FOR

Required

• University degree in a relevant field of study OR equivalent lived/professional experience.
• Up to two years’ relevant work experience.
• Professional proficiency in English (written and spoken).
• Technical proficiency, including familiarity with Microsoft Office.
• Strong communication and writing skills, as well as proven text-editing proficiency.
• Proven ability to balance and effectively prioritize multiple assignments and deadlines, show sensitivity and understanding for diverse perspectives in a multicultural environment, and proactively communicate any challenges you are facing to your supervisor and ask for help.
• Willingness to learn an adopt secure communication tools.
• Optimism, a sense of humor, and excitement at supporting and elevating voices of people across the globe.

Preferred

Note: Candidates who do not have these preferred qualifications, but who are interested and willing to learn, are encouraged to apply.

• Prior experience working for an international nonprofit or in the international development sector, and/or familiarity with US Government rules and regulations.
• Previous administrative, financial, and/or monitoring and evaluation experience with similar projects.
• Previous experience using project management tools (e.g., Airtable, etc.), software programs/tools, or willingness to learn.
• Experience working with fully remote teams.
• Experience using secure channels for communication.
• Interest in Internet freedom, and the intersection of technology and human rights.
• Proficiency in an additional language, such as Spanish, French, Arabic, Russian, or Portuguese (written and spoken).

This is an hourly, non-exempt position; the range for this position is US $24.42 – $30.53 per hour, equivalent to US $50,800 – $63,500 per annum. Please note that this salary range applies to US-based candidates only.