Job Description

Position Title: Relief Development and Protection Program Manager

Reports To: Country Representative

Supervisees: Program Field Staff

Division: Church World Services (CWS)

Department: Relief, Development and Protection (RDP)

Team: Tanzania

Job Location: Dar es Salaam, Tanzania

Grade Level: 9, National

Introduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

Primary Purpose:

The Program Manager will work directly with the Country Representative to develop a country program plan, identify programmatic and fundraising efforts, organize fundraising opportunities, develop proposals and concept notes to expand Relief Development and Protection (RDP) programming in Tanzania.

This position will be responsible for day-to-day oversight of all CWS development and humanitarian assistance program activities and staff in coordination with Country Representative, the regional office, and other relevant agencies. The program manager will provide guidance and oversight to project manager(s) and serve as primary point of contact for programmatic activities and expansion of this portfolio.

Key Relationships:

Internal

RDP Program Director

Country Representative

RDP Program Manager

Project Officers

Business Development team

External

Project Stakeholders

Donors

Government partners

Intergovernmental partners

Faith based partners.

UNHCR

Working Environment

• Office and/work from home environment.
• Periodic travel to the field as may be required.

Essential Duties:

Leadership and Management (40%)

1. Develops, coordinates, and manages stakeholder engagement to ensure quality implementation and expansion of CWS’ development and humanitarian assistance programs in Tanzania.
2. In coordination with Business Development team, responsible for grant writing, proposal development and organizing fundraising opportunities.
3. Leads, guides, and supervises the project Managers on planning, implementation, monitoring and evaluation of the projects to ensure the effective and efficient execution of project deliverables.
4. Meets budgetary objectives and makes adjustments to project constraints based on financial analysis.
5. Ensures smooth cross-departmental collaboration using project management tools that are effective and enhance efficiency.
6. The program manager will enhance coordination with key donors and other relevant agencies and partners within the program sector in coordination with the Country Representative the Program Manager will lead in the area of resource mobilization.
7. Provide the leadership and support to the program staff while managing collaboration with other programs and departments of CWS.
8. In Coordination with Country Representative, provide implementation guidance and input for Country and Regional Strategy Plans and updates.
9. In coordination with Country Representative, conduct staff training and mentorship sessions.

Program Administration (25%)

1. Ensures staff reports are professional when representing CWS to beneficiaries, partners, funders, colleagues, and the community.
2. Leads regular meetings with project teams to discuss progress, and to identify and manage risks.
3. Oversees the daily workflow related to projects and their development follow through to ensure projects are implemented, the changes are communicated, and project closure is done with a report sent to the stakeholders upon project closure.
4. Creates and maintains comprehensive project documentation.
5. Identifies challenges to achieving program targets and, in conjunction with Country Representative and other operational partners, identifies and implements timely responses.
6. Provide monthly updates to Country Representative to ensure program coordination.

Representation (5%)

1. In coordination with the Country Representative, the program Manager will represent CWS with government, intergovernmental, civil society and faith-based partners, stakeholders and forums and cultivates new relationships relevant to CWS programs and strategies.

Compliance (15%)

1. Measures project performance using appropriate tools and techniques specifically to analyze the successful completion of short and long-term goals.
2. In coordination with Country Representative, provide oversight for grants compliance in relation to donor’s regulations.
3. Submit Monthly, quarterly, and annual reports as required.

Monitoring and evaluation (10%)

1. In coordination with monitoring and evaluation personnel, design and use monitoring and evaluation tools; conduct field monitoring and data collection visits; analyze data collected; and identify project results and lessons learned.
2. Performs risk analysis to minimize project risks.

Additional Roles and Responsibilities (5%)

1. Other duties as assigned by the Tanzania Country Representative and by the RDP director.

Qualifications:

Experience:

1. Eight (8) years of relevant paid work experience is required; with five (5) years preferably in an international organization.
2. Two (2) years direct supervisory experience is required.
   • A bachelor’s degree in international development, Project Management, Social Sciences, or a relevant Degree/Qualifications.
3. Prior experience working in a NGO, CBO, UNHCR or community services office is required.
4. Excellent results-driven project management skills.
5. Resilient self-starter who takes ownership of projects while working collaboratively in a team environment.
6. Experience working across diverse geographies and cultures (advantageous)
7. Prior experience as grants officer/ proposal developer
8. Prior experience with fundraising.
9. Strong organizational and communication skills.

Skills:

• Good oral communication skills in English and Kiswahili
• Fluency in written English and Kiswahili Languages

Education & Certifications:

• Master’s degree is preferred.

Abilities:

• Work and make decisions independently and contribute to overall operations at management levels
• Exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems in the field.
• Maintain a high-performance standard with attention to detail, completing tasks within set timeframes.
• Exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems.
• Deal effectively and courteously with many associates, outside agencies, refugees and members of the general public.
• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records.
• Analyze and solve complex problems and make sound decisions.
• Work with minimal supervision.
• Maintain a high-performance standard with attention to detail.

Important Requirements:

• Strong English communication skills, both written and oral.
• Ability to work in a multi-cultural environment required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.

Special Requirements:

• COVID Vaccination is required for all successful candidates.
• The candidate should be of good health, willing and able to travel extensively in often difficult conditions and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
• This position is based in Dar es Salaam Tanzania.
• This position requires use of laptops at all times, competence in Microsoft office packages is required.
• This position may require travel on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program.
• Background check, which includes references, and an educational criminal check is required before the start of employment for international applicants.
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
• Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
• Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
• Full time.
• All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic.