Job Summary:

• Application Deadline: 23 November 2024
• Vacancy: 1
• Employment Status: Full time
• Experience: 6 year(s)
• Gender: Both
• Age: Minimum 18 years
• Job Location: Ukhiya
• Salary: 183498 to 205767
• Job Category: Coordination
• Job Level: Mid
• Job Location: Ukhiya
• Workplace: Work at office
• Role Type: Staff

Job Context:

HI is looking for an Area Manager for its “Coordination Department,” based in Ukhiya with the Handicap International—Humanity & Inclusion.

Type of Contract: Fixed-Term

Duration of the Contract: As early as possible to 31 December 2025

Line Manager: Operations Manager

Reporting to the Operations Manager, the Area Manager contributes in the area where s/he is based to the implementation of the mandate and the 10-year strategy of Humanity and Inclusion. S/he ensures optimal quality and the impact of the projects implemented in his/her area using a delegation system with appropriate oversight mechanisms. With all the other HI managers, s/he shares responsibility for the sound management and effective functioning of the global organization through paradigm changes. The Area Manager manages a team of Senior Project Managers, Project Managers and Technical Officers in his/her base.

Responsibilities:

Missions/responsibilities (*)

Mission 1: Management

• Manager as a role model: embody HI’s values daily and be a role model.
• Manager as a coach for meaning: understand the strategy, make it explicit, translate it into operational objectives for his or her team, and lead the necessary changes. Give meaning to each management action. Encourage inter and intra-departmental exchanges of practice. Encourage innovation and risk-taking.
• Operational manager: organizes the operational management of his or her team, structures the workaround identified processes, steers performance, and facilitates the resolution of problems.
• First HR & Coach: contribute to developing their staff, creating the conditions for their commitment, professionalism, and attachment to HI. Ensure compliance with the code of conduct, institutional policies, mindset, and expected individual and collective behavior.

Mission 2: Strategy and steering

Responsibility 1: Contribute to the development of the programme’s operational strategy and its implementation and annual monitoring

• Contribute to the process of elaborating the StratOp of the programme and steer the operational aspects of the StratOp
• At least once a year, contribute, with his/her portfolio of projects and data, to the annual monitoring of the StratOp and to the following year’s program planning (support missions and evaluations).
• In the event of a crisis/emergency, implement the framework and set-up decided by the HI Operations Director.
• Take part in the program steering committee led by his/her line manager where required.

Responsibility 2: Implement the project part of the Programme’s Operational Strategy

• Size and plan necessary resources, recruit the project managers (ensuring a fit between skills and the projects’ challenges and ambitions), and develop and monitor their skills development plan in connection with the corresponding jobs and with HR.
• Where relevant, develop regular contact with current and potential donors at the field level and liaise with their line manager to check coherence with institutional programming and fundraising strategy.
• Within the operational framework defined in the StratOp, identify and transform funding opportunities in the area of assignment. Undertake (or contribute to) the design and drafting of new projects and institutional fundraising for major multi-country projects, based on the decisions taken by the Authority regarding the opportunities.
• In conjunction with the Technical Unit, identify, develop, and ensure the management and progression of local partnerships and/or consortia with CSOs, NGOs, institutions, and companies on technical priorities or important topics in the area and going beyond the project timeframe.

Responsibility 3: Contribute to organizational transformation, particularly through changes to managerial practices, and continuous improvement, and contribute to the improvement of working processes.

Mission 3: Standards and expertise

• Ensure deployment and compliance with HI global frameworks, institutional policies, and standards
• These include the mandatory reference frameworks (such as HI Mission & Values or HI Theory of Change: Access to services), all HI’s institutional policies (Security, Code of Conduct and Safeguarding, Anti-fraud, bribery and corruption, PME, and Project Quality Framework / Age-Gender-Disability), all institutional directives and processes; delegation thresholds; security levels.

Mission 4: Operational implementation

Responsibility 1: Ensure the sound management and monitoring of projects under his/her responsibility

• In conjunction with the Technical Unit and the MEAL Unit, ensure that HI quality standards (including technical standards) are applied in the projects and monitor the implementation of recommendations from support missions, evaluations, and audits.
• Ensure compliance with project donors’ rules and adherence to contractual commitments: consolidation, oversight, and reporting to his/her line manager operational and organizational information in his/her area (dashboards, corrective action, use of own funds, beneficiary data, etc.)
• Concerning the concerned departments, deploy all appropriate tools to enable project monitoring (operational, financial, logistics, human resources, and technical monitoring) respecting HI and donors’ financial framework and in compliance with HI’s policies and frameworks.
• Undertake expenditure and manage the project activity-specific budget lines according to the delegation he/she received based on the programme signature delegation table
• Facilitate audits (operational, financial, and organizational) and ensure that their recommendations are implemented in their area of responsibility.

Responsibility 2: Keeping both potential opportunities and risks in mind, contribute to the monitoring and analysis done by the line manager, and propose mitigation measures where relevant

• In conjunction with the line manager, implement analysis and monitoring of risks & opportunities related to HI’s presence and activities; implement risk mitigation actions at his/her level; and ensure the implementation of a humanitarian watch and (when decided by the Country Director) of an emergency preparedness plan in the area.

Responsibility 3: Develop HI’s external influence (forums, operational and strategic alliances, etc) and the external representation of the organization (events, media) in his/her area of responsibility.

• May represent HI to the local, national, traditional, political, military, and diplomatic authorities and bodies; and international organizations and humanitarian mechanisms and coordination bodies.
• As part of his/her role, convey HI’s global advocacy messages to all the relevant external partners.

Responsibility 4: Coordinate the teams in his/her area

• Facilitate coordination meetings between his/her direct team of project managers and the support services located in the area when necessary.
• Follow up with teams in his/her area in conjunction with their direct managers.
• Ensure that the project manager and the support teams (shared and technical services, in particular) work well together to facilitate project implementation in the country; conduct regular project reviews with the project managers and relevant departments.

Responsibility 5: Support the Operations Manager in monitoring security in their area and ensure adequate resources according to the context

• Monitor and analyze the security context in his/her area of responsibility regularly (if required).
• In tandem with the operations manager, decide to deploy or withdraw teams from sensitive areas.
• Report all incidents directly to the operations manager.
• Develop a network of contacts with security staff from fellow NGOs and represent HI in access, security, and safety meetings (at the request of the Operations Manager).
• Provide feedback and advice about security risks, as well as on the existence and use of security management resources, such as SOPS, and project proposals.
• Working with the operations manager and senior management team, update the security and contingency plans as and when the context develops.
• Support the Operations Manager on exploratory mission assessments, identification of guesthouses, and the opening of new areas.
• Assist the Operations Manager in raising the awareness of HI staff (national and international) about security risks and ensuring that security documents are understood and implemented.

Mission 5: Emergency Preparedness and Response

• Lead the emergency preparedness actions in his/her department and, in the event of an emergency, reorganize the priorities of his/her team according to the humanitarian priority, to ensure a quick and efficient response by HI.

Educational Requirements:

• Master’s Degree in Management, Development Studies, Public Health, Social Science, Rehabilitation Science (Occupational Therapy/Physiotherapy/Prosthetics and Orthotics/Speech and Language Therapy), or any other relevant disciplines.

Additional Requirements:

• Age Minimum 18 years
• Both males and females are allowed to apply

Special Attention: “You are cordially requested not to apply if you do not have the required skills, professional experiences, competencies, and personal qualities mentioned in the advertisement that do not match you and your profile.”

• At least 6 years of Professional experience in the humanitarian/development context
• At least 4 years experience in a senior position (base manager, field coordinator, office in charge, etc.) in a field or program, including security management
• 3-4 years experience in project management
• Previous experience in the same position would be an asset.
• Previous experience with HI would be an asset;
• Solid work experience in one or more core sectors is a strong asset: health/rehabilitation, psychosocial support, DRR, Livelihood, emergency responses, disability, age, and gender inclusion.
• Fluent English is mandatory (oral and written)
• Good understanding of logistics, HR, and finance management
• Strong computer skills (use of MS Word, Excel, Outlook, and other relevant software).
• Strong organizational skills
• Autonomous, reactive, and able to deal with priorities
• Extremely rigorous and precise, attention to details
• Strong sense of diplomacy
• Able to work collaboratively in a team
• Strong interpersonal and intercultural skills
• Practical and problem-solver
• Ability to summarize, share, and consolidate information
• Being capable of helping team members progress: developing his/her staff‘s ability to work autonomously.
• Knowing how to position oneself so things can move forward.
• Knowing how to simplify and prioritize.

Required Expertise:

• Business Analysis
• Capacity to maintain close relationships with partners, stakeholders, and beneficiaries
• Cox’s Bazar Context
• Disability Inclusion
• Emergency Preparedness and Response
• Employee Engagements
• Field and Project Supervision
• Fraud & Corruption
• Learning & Development
• Major Financial Risks
• Multisector Humanitarian Projects
• On-the-job capacity building of staff and community volunteers
• Performance Management
• Planning and Monitoring
• Project Budget Management
• Project Development
• Project Evaluation
• Project Implementation
• Project Management
• Project Monitoring
• Remote community settings
• Rohingya Camp Settings
• Safeguarding
• Security
• Support in Field-Level Coordination
• Team Supervision
• Understanding of age, gender & disability

Required Skills:

• Achieving Goals
• Active Listening Techniques
• Adaptability
• Adapting Communication and Messages
• Appropriate communication skills
• Assessment
• Assessment, and Interviewing
• Collaborating in a Global Organization
• Collaboration
• Communication
• Communication and Coordination
• Conflict Resolution
• Contextual understanding of the community
• Creativity
• Cultural Sensitivity
• Decision-making
• Delegation
• Documentation
• Effectively Interaction
• Emergency response
• Empathy
• Employee Engagement
• Employee Management
• Establishing Clear Frameworks, Rules, and Limits
• Frameworks and references
• Giving and Receiving Constructive Feedback
• Global programme management
• Interpersonal communication
• Interpersonal Skills
• Intervention strategy
• Interventions adaptation to the community and participant’s needs
• Leadership
• Learning and Development
• Listening
• Management
• Mobilizing and Supporting Different Groups of Stakeholders
• Motivation
• Negotiating and Managing Problems and Conflicts
• Negotiation
• Office and collaborative tools
• Organizational Skills
• Orientation of the context
• Planning, Implementing, and Evaluating Project Activities
• Problem Solving
• Producing Clear, Concise, and Responsible Communication
• Producing Institutional Communication
• Reporting
• Security
• Strategic Planning
• Stress Management
• Team Assessment
• Team Management
• Team Supervising
• Technical Capacity
• Time Management
• Understanding of the multi-sectoral approach of intervention
• Understanding study and research
• Work Under frequently Changing Contexts
• Work Under High Pressure
• Work Under Unstable Contexts

Additional Salary Info:

Special Attention: “You are cordially requested not to apply if the salary range, job location, contract duration, and other terms and conditions mentioned in the advertisement do not match your expectations.”

A hardship allowance will be added to working in Cox’s Bazar District only.

Salary will be determined based on experience, qualifications, and budget availability.

Compensation & Other Benefits:

• Festival Bonus: 02
• Gratuity/End of Service Benefits
• Leave: Sick leave, Annual leave, Casual leave, Event Leave and Compensatory Leave
• Maternity Coverage for Staff & Dependents
• Medical Coverage for Staff & Dependents including General/Outpatient, Hospitalization, Dental, and Optical
• Mobile Allowances
• Per diem
• Provident Fund
• Staff Group Life Insurance
• Weekly Holiday: 02
• Medical Coverage: Staff and dependents will get general/outpatient, hospitalization, dental, and optical medical insurance facilities as per the HI policy.
• Maternity Coverage: Staff & dependents will get maternity medical coverage facilities per the HI policy.
• Group Life Insurance Coverage: Staff will get the death benefit, accidental benefit, permanent partial disability, permanent total disability benefit, and critical illness benefit as per the HI policy.
• Leave: Staff will get sick leave, annual leave, casual leave, medical leave, and event leave as per HI policy.
• Allowance for Children’s Education: Staff will get an allowance for Children’s Education as per the HI policy.
• National travel cost of child caretaker: Female staff will get a reimbursement for the cost of national travel of the child caretaker as per the HI policy.
• Additional Responsibility (Interim) Allowance: Staff will get an allowance for additional responsibility (interim) as per the HI policy.
• Relocation Allowance: Staff will get an allowance for relocation allowance as per the HI policy.
• Work From Home: Staff will get work-from-home facilities as per the HI policy.