Context and Core Functions / Responsibilities

The International Organization for Migration (IOM) recognizes the pivotal role of trainers in facilitating effective capacity building initiatives within the organization. However, to ensure the utmost effectiveness of training programs, it’s imperative to empower a pool of trainers with advanced skills and methodologies. This Terms of Reference (ToR) aims to engage a consultant to build the capacity of internal trainers within IOM.

The primary objective of this consultancy is to empower a pool of trainers within IOM’s Protection Division to become expert trainers capable of designing and executing high-quality training programs. The consultant will focus on enhancing various aspects of training, including agenda building, communication skills, facilitation techniques, diverse methodologies, activity-based learning, monitoring and evaluation, and other relevant expertise.

This consultancy will be directly supervised by the Protection Officer with overall supervision from the Protection Coordinator and Head of the Protection Division

Core Functions / Responsibilities

Deliverable 1: Week 1-2 (10% of Total Deliverables, June 2024)

Needs Assessment:

1. FGD with IOM Iraq’s Protection Pool of Trainers to understand the current capacity, gaps, needs and expectations.
2. FGD/KII with IOM Protection Management to understand the current capacity, gaps, needs and expectations.

Deliverable 2: Week 3-5 (30% of Total Deliverables, June 2024)

Agenda and Training Materials

1. Based on the outcome of deliverable one, develop a comprehensive agenda and curriculum covering all aspects of effective training design and delivery.
2. Design interactive exercises, case studies, and role-plays to facilitate experiential learning.
3. Ensure the materials are adaptable to different training contexts and audience profiles.
4. Modules may include, but are not limited to:
   1. Clear and effective communication skills
   2. Active listening
   3. Adult learning principles
   4. Creative facilitation methodologies
   5. Time management
   6. Use of technology
   7. Adapting materials to different audiences
   8. Cultural sensitivity
   9. Feedback and evaluation
5. The full agenda and curriculum must be shared with IOM Protection Management for review and approval, prior to commencement of the training.

Deliverable 3: Week 4-6 (50% of Total Deliverables, July 2024)

Delivery of Training Session/s

1. Work in liaison with the Protection Admin Team to plan the training, including dates, venue, materials, invitations, approvals and other processes needed.
2. The training must be conducted in person, in the Arabic language
3. Deliver the training to IOM Pool of Trainers, as per the approved agenda and curriculum
4. Promote a collaborative learning environment, encouraging constructive dialogue and problem-solving during the session.

Deliverable 4: Week 7-8 (10% of Total Deliverables, July-August 2024)

Training Report and Evaluation

1. Collect feedback from the training session, including strengths, areas of improvement, recommendations, and way forward
2. Collate and deliver the information above, in a concise and practical training report, to IOM Protection Management

Performance indicators for the evaluation of results

PxD Review and approval of Agenda and Training Materials

Training feedback

Quality of report delivered

Education:

• PHD or master’s degree in communications, adult education, organizational development human rights, law, political science or any related field from an accredited academic university or institute with 5 years of relevant professional experience, or;
• University degree in the above-mentioned fields from an accredited academic university or institute with 7 years of relevant professional experience.

Experience and Skills:

• Experience in designing and delivering training programs for a variety of stakeholders in Iraq, preferably in the humanitarian context.
• Track record in developing and implementing systems to evaluate the effectiveness of training programs with a focus on continuous improvement.
• In-depth knowledge of adult learning principles, training methodologies, and best practices in training design and delivery.
• Strong facilitation, communication, and interpersonal skills.
• Experience tailoring training approaches diverse needs, considering cultural sensitivity and individualized learning styles.
• Familiarity with the work of IOM or similar international organizations would be an asset.
• Experience in/or knowledge of Protection in humanitarian and development contexts would be an asset

Travel required (Yes/NO)

• Yes (Travel to Erbil, Iraq)

Languages:

• Fluency in English and Arabic is required.
• Working knowledge of Kurdish is an advantage.

Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.