Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non- governmental partners.  IOM is dedicated to promoting human and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall supervision of the Senior Protection Associate, the direct supervision of the Senior Child Protection Assistant, and in close coordination with other colleagues, the successful candidate will conduct all steps of the case management process for the assigned cases. 

Role objectives

1. Undertake regular protection monitoring visits to detention centres and other places where migrants, IDPs, returnees and vulnerable host communities may reside, prepare protection assessment reports.

2. Conduct BIA of unaccompanied migrant children (UMCs) to help identify the urgent needs and possible solutions for children.

3. Carry out Best Interest determination reports and participate in BID panels.

4. Oversee referral of cases to relevant partner organizations for appropriate follow-up and/or to other units within IOM for their respective follow-up.

5. Assist in identifying the urgent protection needs and possible solutions, as well as longer-term plans.

6. Identify and refer vulnerable cases for voluntary humanitarian return (VHR), follow up on procedures with the VHR team, embassy representatives, and the receiving mission, including family tracing.

7. Support the development and delivery of training and capacity building activities.

8. Participate in awareness raising events and workshops arranged by IOM and partners

9. Contribute to the review of related materials and strengthening of tools related to CP, including information materials, case management tools and M&E surveys.

10. Prepare regular reports on CP including human interest stories.

11. Participate in case-management meetings. Assist in the maintenance of all protection-related case-management records and files; provide statistics and data analysis as required with full respect to IOM data protection policy and the confidentiality of beneficiaries.

12. Ensure full adherence to protection principles including Do No Harm throughout all facets of work, as well as adherence to IOM gender and PSEA policies.

13. Participate in BID meetings with UN sister agencies involved. 

Project reporting

Senior Protection Assistant (Child Protection)

Key competencies

The
incumbent is expected to demonstrate the following values and competencies:

Values

·Inclusion
and respect for diversity respects and promotes individual and
cultural differences; encourages diversity and inclusion wherever possible.

·Integrity
and transparency maintain high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.

·Professionalism:
demonstrates ability to work in a composed, competent and committed manner and
exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural
indicators level 2

·Teamwork: develops
and promotes effective collaboration within and across units to achieve shared
goals and optimize results.

·Delivering
results
produces and delivers quality results in a service-oriented and timely manner;
is action oriented and committed to achieving agreed outcomes.

·Managing
and sharing knowledge continuously seeks to learn, share knowledge
and innovate.

·Accountability: takes
ownership for achieving the Organization’s priorities and assumes
responsibility for own action and delegated work.

·Communication:
encourages
and contributes to clear and open communication; explains complex matters in an
informative, inspiring and motivational way.

Managerial
Competencies[1]– behavioural indicators level 2

·Leadership: provides
a clear sense of direction, leads by example and demonstrates the ability to
carry out the organization’s vision; assists others to realize and develop
their potential.

·Empowering
others and building trust: creates an atmosphere of trust and an
enabling environment where staff can contribute their best and develop their
potential.

Strategic thinking and vision: works strategically to realize the Organization’s
goals and communicates a clear strategic direction.

Team management

–

Further information

• Minimum of three year professional experience in the field of Protection and assistance to vulnerable populations. 

• Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines.

• Demonstrated problem solving attitude and skills.

• Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment.

• Fluent in English and Arabic, both written and spoken, knowledge of French is considered an advantage.

• Good knowledge of MS Office applications.e.g. Excel, Word, Outlook, etc. 

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.