Contract length: open-ended

Hours: full-time

Location: home-based

Reporting to: Chief Executive Officer

Salary range: 3,800- 4,500 USD/month at full time

Deadline for applications: 25 June 2024*

*Due to the urgency of this vacancy, screening and interviews will commence immediately and the candidate can be selected at any stage before the closing date.

CLEAR Global is committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

We offer in addition to salary:

• an innovative work environment with a diverse and passionate team
• 20 days of annual leave and 10 days of floating holidays
• the flexibility of home-based/remote work
• accommodation and per diems when on deployment

The role

The Communications Coordinator will primarily be responsible for implementing CLEAR Global’s communications strategy and overseeing CLEAR Global’s content production, distribution and reach, which enables us to advocate for our mission and our innovative programs, global research, language technology, and language service platforms for NGOs and other organizations. In addition, this person will be the media focal point for the organization.

Responsibilities:

• Develop the communications plans, ensuring that they are in line with CLEAR Global’s organizational aims and strategy.
• Set the tone for CLEAR Global’s communications, ensuring that all of our content is consistent and reflects our mission and values
• Regularly report on the performance of CLEAR Global’s content
• Produce the Annual Report
• Support management of communications outputs across teams for internal and external communications, meeting strategic goals, expectations, and timing
• Ensure internal communications plans are implemented to engage the wider team as advocates for the brand and messages we deliver
• Support and deliver on CLEAR Global’s inbound marketing and content strategies
• Drive the development of CLEAR Global’s multilingual communications and content, including the website and social media
• Support integration of HubSpot tools and processes, and identify opportunities to make our work more efficient and effective
• Work closely with the strategic partnerships and fundraising teams, actively contributing communications strategies and ideas to make fundraising and advocacy campaigns successful
• Lead on and develop media relations
• Manage the communications team
• Help ensure good user experiences, journeys, and engagement with target audiences
• Contribute to a positive, innovative and supportive work environment.
• Perform other initiatives as assigned

Please note that these roles and responsibilities are approximate and may change over time.

Qualifications and requirements

CLEAR Global is seeking an energetic and proactive team player to contribute to our advocacy and business development. The Communications Coordinator should be enthusiastic about the importance of increasing access to knowledge through language. The right candidate enjoys working independently and implementing new ideas. This person should agree with CLEAR Global’s basic beliefs and values and be able to work virtually with team members based throughout the world.

• 5 years of experience in a communications role, preferably in a non-profit organization
• Graduate, preferably with a degree in international development, communications, marketing or other relevant field
• Demonstrated interest in language and social good
• A track record of developing strategies, content, websites, and marketing and a clear aptitude and enthusiasm to learn more
• Experience managing teams
• Excellent English writing and research abilities; writing sample required
• Strong organizational skills, with a passion for process
• Strong computer skills, including spreadsheets, ideally with experience of CMS platforms (especially WordPress), HubSpot and social media marketing tools
• Resourceful, innovative, and able to self direct
• Strong interpersonal skills and attention to detail
• Unimpeachable ethical standards and personal integrity
• Knowledge of French and of non-European languages a plus

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 linguists translates millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.