CTG Overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of Position

The incumbent will be required to have strong technical knowledge, good administrative and organizational abilities. The Facilities Maintenance Specialist will support the maintenance team with collecting data and analyze mission reports, work closely with technicians for identifying issues related to purchase on materials, consumption, service provision and work with the Facility Manager for improving for improving the performance of the team. This role is important for Maintaining high standards for safety, functionality, and efficiency.

Role Objectives

Key Responsibilities

1. Maintenance Planning and management

• Collect data, keep record, and track progress of the developed preventive and routine maintenance plans for our client Facilities in Juba and all field offices.
• Participate in assessing the condition of existing facilities and follow up on the progress of the schedules for regular inspections, repair, and upgrades.
• Coordinate facility renovations, repairs, and installations with contractors and ensure work quality meets our client Standards.

2. Contractor and Vendor Coordination

• Monitor and Evaluate Service Provider performance, suggest improvements and ensuring timely completion of projects.
• Implement Safety protocols in line with our client’s global standards and local regulatory requirements.
• Coordinate emergency maintenance services to respond to urgent facility-related issues.

3. Documentation and Reporting

• Maintain accurate records of maintenance activities, repairs, and inspections for all facilities.
• Prepare regular reports on Maintenance activities, budget status, and project updates for the Head of Management Services.
• Maintain an updated inventory of facility assets in liaison with the asset management team, manage facilities related materials stock.
• Collect, analyze, and interpret maintenance and operational data to generate detailed reports for management. Provide insights into facility utilization, supporting informed decision-making.
• Monitor expenditures and ensure cost-effective procurement of maintenance supplies, equipment, and Services.
• Support with assigning and tracking the progress of tickets, raised for support.

4. Capacity Building

• Guide on-site staff in basic maintenance procedures and safety protocols to ensure sustainability and self-sufficiency in routine upkeep.
• Provide technical guidance to facility staff on maintenance best practices and resource management.

5. Perform any other related assignments required.

Project Reporting

• The Facilities Maintenance Support Personnel will work directly under the facility Manager in the management Services Unit.

Key Competencies

• Excellent office organization skills with attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a multicultural environment.
• Problem-solving and crisis management skills.
• knowledge in the use of computer programs such PowerPoint, Word, Excel.
• Good writing and Oral communication skills in English.
• Customer service-oriented attitude.

Team Management

• The Facilities Maintenance Specialist will support the maintenance team with collecting data and analyze mission reports, work closely with technicians for identifying issues related to purchase on materials, consumption, service provision and work with the Facility Manager for improving for improving the performance of the team.

Further Information

• Qualified female candidates are encouraged to apply for this role.