Global Health Advisor

Reports to: Global Director Program Strategy & Excellence
Location: Nairobi, Kenya; Kampala, Uganda

Introduction:

Do you want your work to matter? Do you want to use your skills to make a difference, not just a living? Do you want to improve millions of lives, including your own?

Living Goods endeavours to improve access to essential healthcare services in underserved regions, particularly in sub-Saharan Africa. We believe community health is critical to deliver Universal Health Coverage and that community health workers (CHWs) are essential, because they bring health services to people’s doorsteps. But to truly make an impact, CHWs need to be digitally empowered, equipped with treatments, effectively supervised, and compensated.

We also help governments transform their community health systems and workforces. We have transformed ability of community health workers to have a lifesaving impact across Africa. These community health workers educate, assess, treat, and refer for common illnesses like pneumonia, diarrhea, and malaria that affect children under 5, they help ensure children get immunized on time, and they support women through their pregnancies and with family planning. They also provide primary healthcare to millions of people at a fraction of the cost of doctors and nurses.

At Living Goods, you will have the chance to apply your ideas and creativity at work every day.

The position:

The Global Health Advisor is the health expert of the organization and will provide health leadership across programs, modalities, and geographies to ensure LG constantly deepen its health impact, adapt to evolving environment and remain compliant to LG, WHO & Country Health policies, guidelines & standards. The position will also represent and build LG´s global health credibility externally.

Responsibilities:

Strategy and program design:

• Serves as a thought partner to the CPO, the Director of Program Strategy and Excellence and the Country teams to constantly strengthen program quality and ability to drive health impact goals including morbidity and mortality reduction.
• Develops evidence-based health/clinical strategies to deepen health impact of LG programs across modalities and geographies and ensure LG achieves morbidity and mortality reduction goals.
• Identifies and analyzes global health trends as well as community health trends, best practice and latest evidence to fuel program team and influence program strategy and excellence.
• Provides input and supports implementation of performance improvement plans (Impact Optimization plans), playing critical roles that directly relate to service quality, competence, training, etc.

Technical support:

• Provides health technical support to the program team, the innovation team and the country program delivery teams to ensure high-quality service delivery and continuum of care.
• Provides health technical input in the design, development & update of digital content, workflows to ensure that they enhance ease of use, quality of service delivery & job aid capability.
• Builds and drives service quality improvement practices across programs
• Works with Performance, Evidence, and Insights (PEI) teams to review and evaluate KPIs to ensure health outcomes are being delivered.
• Works with PEI team to ensure research studies, clear capture lessons and impact relating to health outcomes.

Service/Clinical Quality standards:

• Builds and drives service quality improvement practices across programs.
• Reviews technical/clinical training content, models, and approaches to ensure that the approaches are driving desired improvement outcomes for program teams & CHWs.
• Develops and ensures adoption of cost effective and replicable approaches to capacity building including platforms and sequencies of capacity building (base training, in-services, on-the job training) in alignment & compliance to WHO and Country MoH policies & guidelines.
• Develops and leads the Service/clinical Quality assessments to determine quality of services provided, and key gaps for improvement.
• Leads in the identification, and adoption of service quality best practices across LG.
• Leads the documentation of key learnings relating to Service quality.

Risk and compliance:

• Develops, updates, and oversees clinical protocols and policies for staff and CHWs including those necessary for digital tools development, ensuring alignment with WHO and Country MoH policies & guidelines.
• Tracks the orientation, dissemination, and compliance to the health protocols across LG.
• Oversees health related risk management across the organization and leads crisis management when health related.

BD and Advocacy:

• Builds LG’s health credibility externally.
• Be the health technical lead and provide thought leadership to facilitate development of high-quality proposals.
• Engages with prospect and technical funders as well as strategic partners, showcasing LG results, strategies and approaches.
• Identifies, cultivates, and supports partnerships to strengthen LG programs, this can include global TWG, global coalition

Skills and Competencies:

• Good Interpersonal skills, Communication and Collaboration,
• Strong knowledge of program design and implementation.

Education and Experience:

• Medical Doctor/ Masters Degree in Public Health, Child Health or related field
• A minimum of 13 years relevant experience, with 10 years at supervisory level and at least 7 years as a manager.
• Relevant Professional certifications

Compensation:
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.