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Head of Support Services

Opportunities

Head of Support Services

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Organization: WFP - World Food Programme

Location: Chisinau

Grade: Level not specified , Level not specified

Occupational Groups:

Administrative support

Managerial positions

Operations and Administrations

Closing Date: 2024-11-11

DEADLINE FOR APPLICATIONS

11 November 2024-23:59-GMT+02:00 Eastern European Time (Chisinau)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

  • WFP is a 2020 Nobel Peace Prize Laureate.

  • WFP offers a highly inclusive, diverse, and multicultural working environment.

  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

  • JOB TITLE: Head of Support Services

  • TYPE OF CONTRACT: CST II

  • UNIT/DIVISION: Support Services

  • DUTY STATION (City, Country): Chisinau, Moldova

  • DURATION: 11 months (Renewable)

🔄 Successful candidates will be placed on the roster and rostered applicants may be contacted in the upcoming 12 months on an as-needed basis, for immediate opportunities.

CONTEXT: 

The World Food Programme (WFP) is the world’s largest humanitarian agency, working towards achieving a world with zero hunger. Since the beginning of the Ukraine refugee crisis in February 2022, WFP set up operations in the Republic of Moldova to assist in the refugee response. To respond to the deepening vulnerabilities of the crisis-affected populations and to strengthen the government shock-responsive capacity, WFP started implementation of its Interim Country Strategic Plan (ICSP) (March 2024-February 2026). 

To support the implementation of the ICSP, including its exit strategy, and to nourish WFP’s mandate in the Republic of Moldova, WFP Moldova is now seeking to fill the position of Head of Support Services.

MAIN ACCOUNTABILITIES/RESPONSIBILITIES:

Reporting to the Representative & Country Director, he/she will be responsible for the:  

1. Support the corporate finance and resource management strategies, through contributing to the development of strategically aligned policies, and participating in key programmatic initiatives, and embedding value for money in these initiatives through advice on financial assessment, reporting and accounting.

2. Advise and support COs in implementing finance, risk & compliance, budgeting and management services policies and plans in order to ensure transparent and efficient utilization of WFP’s resources and identify areas for savings in current financial or business processes.  

3. Coordinate the delivery of accurate financial reporting and analyses in accordance with International Public Sector Accounting Standards (IPSAS), ensuring accuracy, deadlines, accounting processes and corporate governance requirements are complied with for the Organization.

4. Oversee the provision of financial assessment of partners, service providers, and other entities as needed, providing conclusions to management to enable them to make informed decisions.

5. Ensure that bank reconciliation, disbursements, clearance of receivables, overall cash management and monthly financial closures are performed regularly and in accordance with corporate requirements.

6. Participate and oversee in the formulation and implementation of plans, policies and procedures for budget programming activities (including PSA, Management Plan, Project budget, extrabudgetary), ensuring objectives are achieved in compliance with corporate, regional and functional strategies.

7. Oversee, create and review project budget plans and monitor ongoing project performance against budget, ensuring adherence to guidance and policies, and providing financial analysis and technical advice to optimize resources.

8. Monitor and provide technical advice on fund utilization and advance financing, loan and borrowing/repayment and refinancing arrangements; alerting Country/Regional Directors to approaching deadlines for unassigned funds and potential resource shortfalls/surpluses and presenting clear solutions.

9. Monitor and provide expert advice on actions related to project closure and resource Transfer.

10. Oversee the existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.

11. Facilitate the compliance of the services provided (e.g. WFP managed facilities, assets and travel management, etc.) with the corporate Occupational Safety and Health Policy and provide solid recommendations to the senior management on a wide range of improvements/changes.

12. Promote accountability across functional units, Promote and disseminate WFP’s revised anti-fraud and anti-corruption (AFAC) policy and WFP’s adherence to Zero Tolerance for Inaction.

13. Facilitate periodic and ad hoc risk assessments led by relevant managers in regional, country and field offices to. Ensure recommendations and appropriate actions are shared with the relevant units or management level, as per guidance received from RBC and/or HQ Risk & Compliance technical leads. Follow up on implementation of Risk & Compliance related recommendations.

14. Lead the annual Executive Director’s Assurance exercise (e.g., collect, review and clear inputs for the survey) as well as regular updating of Risk Register and other Risk and Compliance related corporate exercises.

15. Act a CO focal point for all Risk & Compliance as well as Legal aspects.

16. Lead and promote a culture of environmental sustainability throughout WFP by role modelling actions that drive sustainability in all administrative activities.

17. Lead and motivate a team of national staff, provide coaching, training and guidance as required to ensure appropriate development and enable high performance.

18. Identify, and build productive partnerships with WFP stakeholders, other UN agencies and local government offices. 

Education:  A university degree (Master’s or Bachelor’s) is required for this position.

Experience: With a master’s degree, at least 08 years of relevant professional experience in at least one of the following fields; administration, finance and/or budget programming; or 10 years of relevant experience with a bachelor’s degree.

– At least two years of supervisory experience is required.
– Full computer literacy on Windows and MS Office is mandatory. 
– Experience working in emergency operations is required.

Languages: Fluency in the English language (read, write, speak) is required. Knowledge of Romanian and/or Russian is an advantage.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

  • Once your profile is completed, please apply, and submit your application.

  • Please make sure you upload your professional CV in the English language

  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

  • Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Are you interested in this opportunity and want to land the job? We can help you with that!

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