About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

The Recruitment & HR Operations Manager will provide day to day HR and Recruitment services to MSI’s global support office employees, country directors and international assignee’s.

This role reports to the Associate Director, International HR Operations.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

You’ll need the following skills to succeed in this role :

• Facilitation skills: Able to design and facilitate more detailed engagement or training sessions with a focus on enabling strategic or creative thinking, and effectively guide participants towards practical outcomes.
• Microsoft Office skills: Is comfortable using and more complex functions with Microsoft Office applications, such as formatting complicated documents, creating interactive presentations, using formulas, creating new groups/channels and facilitating interactive video workshops.
• Negotiation skills: Can proactively identify potential conflict areas and shared priorities and use these, along with own knowledge and evidence, to influence others to change their minds and agree to the best outcome for the organisation, avoiding major conflict and turning potentially risky situations around.
• Influencing skills: Can confidently make decisions which impact own routine work and form good working level relationships with key stakeholders. Understands and collaborates on the analysis of stakeholder/client needs and represents this in their work.
• Problem-solving skills: Can successfully design and employ multiple problem-solving strategies. Identifies possible explanations and alternatives, identifies the information necessary to solve a problem, anticipates obstacles, and develops contingency plans and mitigation strategies. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way.

We’re looking for someone with the following experience :

• Experience working as an HR and/or Recruitment professional in a fast-paced global organisation (non-profit or commercial)
• Experience running recruitment campaigns and managing recruitment processes outside of the UK, preferably in Asia and/or sub-Saharan Africa
• Experience of working closely with and supporting remote employees across varied operating contexts
• Experience of managing compensation and benefits negotiation across varied geographical locations
• Experience of, or familiarity with, the management of employees hired via Employers of Record and other third-party arrangements

Formal education/qualification

• Educated to degree level or equivalent.
• CIPD Qualified (Level 5+).

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.

Please click here to view the job framework

Location: London Support Office (hybrid working, at least 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday

Contract type: Permanent

Salary: £40,000 – £51,000 per annum for UK based candidates. Discretionary bonus + benefits.

Salary band: BG 9

Closing date: 13th August 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.