Contract length: 6 months (renewable once)

Location: home-based

Travel: none

Reporting to: Program Coordinator

Deadline for applications: 1 July, 2024

Our interns receive a 500 USD/month stipend for full-time commitment.

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

The Role

The International Programs Intern will work under the supervision of the Program Coordinator. They will collaborate closely with the Head of International Programs, the Program Development Manager, International Programs Project Officers, and wider International Programs team to support the team on a daily basis, with a focus on project management and the internal processes necessary for the effective planning, coordination, and compliance of activities.

This is a wide-ranging position touching on all aspects of CLEAR Global’s humanitarian work, involving regular engagement with team members around the world. We are looking for an autonomous team player who enjoys supporting others effectively and is interested in systems and processes, someone who proposes solutions to the challenges that arise in a fast-moving environment.

This internship is an excellent opportunity for an energetic candidate to get experience of the wide range of tasks that make up the backbone of international development and humanitarian work.

Background

In an emergency, CLEAR Global provides language support to facilitate vital two-way communication between the people affected and humanitarian responders. This happens both remotely and on the ground.

Remotely, CLEAR Global works with a global network of linguists to translate text, audio and audiovisual content from and into the languages of crisis-affected people. We also provide information, guidance, and language mapping support to humanitarian organizations.

On the ground, country program teams offer a range of support, from research and training to glossary development and pictorial communication tools.

We are also leading the development of language technology for marginalized languages. This has the potential to shift the power dynamic in emergencies and international development contexts, placing control of communication and information access in the hands of the people in need of support.

The International Programs Team coordinates program delivery putting communities at the center, combining the different organisational areas of expertise into an impactful program offering. The team is busy juggling many projects and developing new ones all the time. Country teams often require additional support from the global team, and the global team members tend to focus on external relationships leaving them insufficient time to deal with internal administrative issues and information management.

Responsibilities

• Support the planning and delivery of program activities such as webinars, research, data collection, monitoring, etc. This includes logistical support for travel, accommodation, visas, etc during international programmes activities
• In sudden-onset emergencies, contribute to fact-finding, partner outreach, proposal drafting, team mobilization and other key activities
• Assist the International Programs team to ensure that project documentation is accurate, clear, compliant and properly tracked and filed
• Act as the key focal point in the International Programs team for information management. This will include designing and maintaining an efficient filing system, and making sure project tracking tools are up to date (Google Drives, Hubspot, Asana, etc..)
• Provide general administrative support as required, including preparing written documentation, filing, note-taking, arranging meetings, etc.
• Provide support to the International Programs team with basic financial management and procurement like financial offers review, invoice reconciliation, budgeting, pricing of activities and services, transaction reviews, etc.

Qualifications

The right candidate is an energetic team player and an enthusiastic organizer who agrees with CLEAR Global’s basic beliefs and values and who can work virtually with team members based throughout the world.

Essential skills and competences

• Excellent organisational skills
• Keen interest in project and information management, improving efficiency through processes
• Thoroughness and attention to detail
• Willingness to get to grips with new technologies
• Able to manage multiple tasks and a busy workload
• Capacity to work independently to achieve agreed targets
• A good level of confidence in understanding budgets and working with spreadsheets
• Strong interpersonal skills
• Strong written and spoken English

Desirable skills and competences

• Previous experience in project support in non-profit organizations, particularly in development and/or humanitarian action
• Familiarity with cloud-based filing, Slack, Hubspot or Asana
• Previous financial management or project management experience
• Proficiency in French

Job requirements

The successful candidate will need to have access to a stable internet connection and a computer to be able to carry out the role.

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 80,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.