About SYCAC
SYCAC is a non-profit, non-governmental civil society organization established in Turkey in 2012. It aims to increase civic spaces to play an active role in peace processes and early recovery of communities by empowering, protecting, and building community capacities, as well as enhancing the leadership role of women and marginalized groups, to achieve communities that embrace the principle of democracy and human rights.

Job purpose
SYCAC is seeking for a reliable M & E Assistant, who will be responsible for quality of project activities data and indicators (quantitative and qualitative), ensuring the implementation of complaints and response mechanisms, implementing a mechanism for measuring beneficiary satisfaction while ensuring adherence to highest ethical standards, and Ensure that all M & E data are archived based on the SYCAC procedures.

Key Responsibilities

• Assist in developing a project M & E plan based on the project logical framework.
• Collect data on project activity indicators (quantitative and qualitative), and performance measurement indicators while ensuring data quality and adherence to the timeline.
• Implement regular field visits to project work communities to evaluate achievement compared the project plan.
• Implementing a feedback and complaints management and response mechanisms (CRM) in accordance with the specific criteria in this field.
• Ensuring documentation of beneficiaries’ complaints and observations, providing analysis and recommendations about them, actively participating in dealing with them, and following up on the process of verifying and handling complaints.
• Ensuring the archiving of all project-related data, documents, and reports according to SYCAC procedures.
• Preparing weekly and monthly project reports (with ensuring the continuous flow of data with the best quality).
• Ensure all beneficiaries and stakeholders are aware of the mechanisms for submitting complaints and suggestions, in addition to their prior knowledge of the procedures followed by the M & E department during the implementation of activities.
• Work on a study measuring beneficiary satisfaction, a case study, success stories, and lessons learned.
• Conduct pre-evaluation and post-evaluation of all project activities.
• Ensuring adherence to the highest ethical criteria to support accountability to beneficiaries, community representatives and other stakeholders.
• Commitment to the Code of Conduct, child protection, and prevention of sexual exploitation and harassment.
• Commitment to executing any other related tasks in coordination with the direct manager.

Required Qualifications

• Bachelor’s degree in a relevant field.
• At least 2 years of Practical experience with non-profit organizations.
• Possess the skill of dealing with the work team effectively and positively.
• Excellent Planning and organizing skills and ability to adhere deadlines.
• Broad understanding of the work environment and ability to communicate with various actors.
• Excellent report writing skills.
• Very good analytical and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint).
• Advanced level of Arabic writing & Speaking skills, Level B2+ in English.