Project Background

Through the Malawi Governance for Solutions (GfS) Activity, USAID seeks to build on the incremental gains in decentralization and associated service delivery improvements, with the understanding that to make the significant leaps now required for Malawi to meet its own development goals—in the face of a fast-growing, young population—a bold, adaptive, and sustainable approach is required. To successfully remove critical bottlenecks and diffuse effective governance practices, DAI will deploy a locally driven approach—Facilitate, Catalyze, and Scale—drawing on Problem Driven Iterative Adaptation (PDIA) as a core methodology. Through the Facilitate, Catalyze, and Scale approach, DAI will help local stakeholders to tackle the root causes of service delivery failures through best-fit solutions and offer demonstrative models based on positive deviance. Through both process-oriented facilitation and the provisions of technical support and grants, GfS will foster stable, resilient, and more self-reliant partnerships that best position local communities to address their own challenges and contribute to the trajectory of Malawi Vision 2063.

Objectives of the assignment

Reporting to the Human Resources and Office Manager the Office Assistant will provide clerical services to GfS project in accordance with USAID and DAI Global policies, procedures and guidelines. The Office Assistant will ensure that the Offices and all general areas are always clean and in conducive environment as required by the project. This position will work with the GFS Human Resources and Office Manager and others on the GFS team.

Tasks & Responsibilities

• Cleans surfaces, including floors, furniture, walls, doors, windows, carpets, curtains, washroom towels consistently.
• Prepare tea/ coffee for staff and visitors
• Empties and cleans wastepaper baskets dutbins
• Keeps office rooms, kitchens and toilets clean and hygienic.
• Maintains and cleans all cleaning equipment utilized;
• Ensures that office is constantly running with enough supplies and toiletries
• Able to use photocopying, binding machine and prepare of materials needed for training, meetings, seminars/ workshops
• Support clerical administrative functions as assigned by supervisor.
• Maintain high standards of customer service to guests.
• Flexible to work during odd hours and weekends as needed.
• Any other duties as may be assigned from time to time.

Qualifications

This role is contingent on donor funding.

• Completion of Secondary education with 2 years working experience in a busy office
• Knowledge of English language sufficient to understand simple instructions.
• Good communication and time management skills