Job Purpose
The Support Officer of the Global Strategic Planning and Reporting Centre is responsible for the following:

1. Support the data management process, including proper recording of final edits, data analysis and visualization of Federation-wide data to be incorporated into external versions of the country unified plans and reports
2. Design and layout support in reference to documents produced by the centre
3. Content and coordination support in accordance with requirements outlined by the centre’s lead
4. Any other support required by the Global Reporting Centre, and as assigned by the centre’s lead or team member deputizing for the lead

The Support Officer reports to the Lead of the Global Strategic Planning and Reporting Centre. The officer will have a technical management line to the IFRC Manager, Federation-wide Data Systems, based in Geneva, in reference to data analysis and visualization responsibilities.

Job Duties and Responsibilities

1. Data management, analysis and visualization for external plans and reports

• Data consolidation: Extract key annual/semi-annual datasets from IFRC financial systems, and Country level National Society data collection forms and consolidate to provide a summary Federation-wide overview and analysis.
• Data quality assurance: Engage with relevant stakeholders to ensure that the quality and coverage of Federation-wide data is complete and accurate, incorporating all datasets from IFRC and National Societies.
• Data analysis and visualization: Propose and prepare summaries and data visualizations to provide a clear Federation-wide overview, accurately managing and presenting overlaps in data, particularly financial coverage and gaps.
• Communication/Coordination: Liaise with colleagues within the IFRC secretariat in Geneva and in regional offices as needed and in particular with the Federation-wide Data Collection and Analysis Officer in Geneva to ensure alignment and proper data management process.

2. Design and layout support

• Provide design and layout support for plans, reports and other materials produced by the centre, in close coordination and consultation with the centre’s Design Officer. The support includes adjusting the layout and style of plans and reports to meet the standards set by the IFRC.
• Keep the Global Strategic Planning and Reporting Centre Lead up to date, listening to and acting on feedback, and explaining the rationale behind graphic design decisions.

3. Content and coordination support

• Provide research support in reference to documents produced by the centre, working in close consultation and coordination with the centre’s lead or reporting officers. This includes updating sources and research on the joint situational analysis and thematic analyses in the documents.
• Support reporting officers in ensuring that plans and reports reflect IFRC network policies, strategies and approaches, including by inserting relevant hyperlinks in documents at finalization phase.
• Provide coordination support as needed in reference to documents produced by the centre, upon guidance provided by the centre’s lead, and working closely with the Federation-wide Data Systems unit or other IFRC colleagues for alignment of production tracking tools.
• Provide administrative support as outlined by the centre’s lead for a wide spectrum of tasks, all of which contribute towards the efficient running of the centre. This includes tracking of production processes relating to plans and reports.

4. Any other support

• Provide any other support related to Global Reporting Centre operations, as assigned by the centre’s lead or team member deputizing for the lead.

5. Teamwork

• Work as part of a dynamic team comprising the Global Strategic Planning and Reporting Centre, understand and show interest for the work of the reporting officers and design officer, as well as the nature of the IFRC network action
• Coordinate and consult closely with the team
• Show flexibility and adaptability in reference to multiple adjustments and changes to work produced, and upon the request of the centre’s lead and according to decisions taken in Geneva
• Be ready to multitask, depending on need, and adapt to evolving requirements
• Be willing to contribute, learn and grow as a team member

Education
* Undergraduate degree/advanced degree in data science, information management,econometrics or statistics

* Prefered Degree in graphic design or Art school specialized in design and branding

Experience
* Minimum of 3 years of working with data, with solid knowledge of reading and extracting data from financial reports for data analysis and visualization

* Familiarity with IFRC financial systems

* Minimum 2 years of working experience in graphic design and layout

* Experience in other fields related to design (production, photo, web, video)

* Demonstrated experience in report design

* Experience of working in the non-profit, humanitarian or development sectors

Knowledge, skills and languages
* Proficiency in querying and manipulating raw datasets for analysis using Power Query (M) / Tableau Prep Builder, SQL,Python, or R

* Proven experience with data visualization tools, particularly Power BI and Tableau

* Previous experience in data extraction via the use of APIs

* Understanding of database structures, ETL development and automation

* Experience using Python, DAX, R, or Stata (scripting, analysis, and/or development) and collaborative platform (GitHub,Gitlab)

* Advanced Experience with Microsoft Power Platform

* Advanced technical competence in layout software

* Advanced skills in computer software (Windows, word processing, PowerPoint, spreadsheets)

* Able to work independently and as part of the team

* Ability to work in a multicultural environment

* Demonstrated focus on quality and standards

* Creative ability to produce high level design

* Documentation preparation/presentation and computer-based production skills

* Language Proficiency: Fluently spoken and written English

* Preferred : Good command of another IFRC official language (French, Spanish or Arabic)

Competencies, Values and Comments
* Core competencies: Communication; Collaboration and teamwork; Judgement and

decision making; National society and customer relations; Creativity and innovation;

Building trust,Collaboration and Teamwork

* Values: Respect for diversity; Integrity; Professionalism; Accountability