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Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO’s values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Shared Services Centre (SSC) recommends and administers process management and procedures that need to be executed effectively; ensures the management of quality assurance activities associated with the transactional processes and implementation of service delivery; continuously improves the satisfaction of its customers, internal or external, while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization, process automation and self-service capabilities.

This position is located in the FAO Shared Services Centre in Budapest, Hungary.

Main Purpose

The Payroll Benefits Associate (Insurance and Staff Compensation) plays a lead role in ensuring that insurance enrolment data is accurate and up to date and coordinates activities with the FAO HR Division’s Social Security Branch, as well as those of the International Centre for the Study of the Preservation and Restoration of Cultural Property (ICCROM) and the International Fund for Agricultural Development (IFAD), the United Nations Joint Staff Pension Fund (UNJSPF) and the medical insurance service providers. S/he performs a broad range of activities requiring in-depth analysis and guidance on the application of relevant policies, procedures and practices. The incumbent provides procedural guidance to managers and servicing units.

Supervision Received/Exercised

The Payroll Benefits Associate (Insurance and Staff Compensation) reports to a Payroll Benefits Officer. Work is performed autonomously, showing a high degree of initiative and independent judgment. Supervision received is focused on facilitating service delivery. The incumbent provides guidance and training to support staff in the unit.

Working Relationships

The Payroll Benefits Associate (Insurance and Staff Compensation) maintains a wide range of contacts with managers, staff and stakeholders within and outside the unit, including with the FAO HR Division’s Social Security Branch, ICCROM and IFAD, UNJSPF and the medical insurance service providers. The incumbent collaborates closely with colleagues in other units and the corporate services divisions, ensuring the quality and consistency of programme and projects support services.

Key Functions/Results

• Maintain up-to-date the After-Service Medical Coverage (ASMC) system records for retirees and their dependents’ eligibility for National Health Schemes (NHS), ensuring documentation is complete and accurate. Regularly report enrollment and withdrawal data to the Payroll and HR Officers.
• Verify retirees’ supporting documents to ensure compliance with the Organization’s internal procedures and checklists.
• Guide and assist retirees through the NHS benefits eligibility declaration process, providing clear instructions and support.
• Conduct periodic verifications of retirees’ eligibility for NHS, updating records accordingly.
• Ensure accurate premium records for eligible retirees and dependents, confirming correct deductions from retiree UNJSPF benefits and updating amounts as needed.
• Coordinate with relevant units to prepare and verify monthly payroll inputs for medical insurance plan enrollments and withdrawals, ensuring accuracy and efficiency.
• Manage enrollment data for the UNJSPF input file, handle discrepancies and communicate calculated deductions.
• Execute database management tasks, identifying and correcting discrepancies and reporting to the Payroll Benefits Unit (PBU) officers for further action.
• Implement changes in eligibility and rate calculations as per organizational payroll system updates.
• Analyse data and generate Business Intelligence reports monthly on annuity compensation payment, ensuring data accuracy and completeness.
• Liaise with the HR Division’s Social Security Branch to maintain detailed records for audit and reporting purposes for compensation payment.
• Calculate annuity payments according to staff rules and regulations and process annuity compensation payments, following life verification checks and implementing necessary adjustments.
• Respond to telephone and mail enquiries, including replying to e-mail correspondence, on payroll and compensation payment related matters.
• Coordinate the preparation and verification of inputs to the monthly payroll related to the enrollment/withdrawal of staff in medical insurance plans, working directly with the responsible requesting unit to ensure smooth, efficient processing.
• Perform other related duties, as required.

Impact of Work

The incumbent’s work impacts directly on the efficiency, effectiveness, accuracy and timeliness of the services provided by the team. He/she plays a proactive role in the successful achievement of the work unit’s mandate.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

Education: Secondary School Education.
Experience: Five years of administrative processing support experience in HR entitlements or Finance.
Languages: Working knowledge (proficient – level C) of English.
IT skills: Good knowledge of MS Office Applications, Internet and office technology equipment.

Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit and reside within commuting distance of the duty station at the time of the application. “Commuting distance” means the distance within which staff members can travel daily between their place of work and their residence.

Competencies

• Results focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and continuous improvement

Technical Skills

• Thorough knowledge of corporate computerized financial/travel/human resources systems.

Desirable Qualifications and Skills

• Experience with the HR management system, payroll and/or account payable applications of an Enterprise Resource Planning (ERP) system.
• Limited knowledge (intermediate – level B) of a second FAO language (in particular, French and/or Spanish, or Arabic, Russian or Chinese).
• Good knowledge of database applications, including the use of Access or other database query products.
• Experience in payroll.
• Experience in social security After-Service Medical Insurance.

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FAO staff are expected to adhere to FAO Values of Commitment to FAO,

Respect for All and Integrity and Transparency

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ADDITIONAL INFORMATION
• FAO does not charge a fee at any stage of the recruitment process (application, interview, processing)
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/

• The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments

• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
• General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application.”Commuting distance” means the distance within which staff members can travel daily between their place of work and their residence.
• No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location
• For additional information visit the FAO employment website: http://www.fao.org/employment/home/en/

REMUNERATION
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link:
https://onehr.un.org/salary-survey/#/salary_scale

HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, please apply and submit your application, with language certificates as attachments. Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications. FAO reserves the right to request candidates to undertake a language test in the future, as appropriate
• Incomplete applications will not be considered

• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the recruitment portal will be considered

• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT