Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at www.msiworldwide.com.

Project Summary:

The Department of State/INL Jerusalem’s Security Sector Assistance Project (SSAP) seeks to strengthen the civilian rule-of-law in the West Bank by improving institutional capacity to provide and sustain basic police services and investigate criminal activity in accordance with universal standards of justice and human rights. In addition, government authorities and citizens will gain a better understanding of security and criminal threats and will act with mutual respect to address these threats. Overall program goals are expected to promote bodies and mechanisms which:

• Are responsive to citizen concerns regarding crime, reporting terrorism and security.
• Strengthen coordination among law enforcement entities and with the public prosecutors.
• Are transparent in their approach and respect for fundamental values of human rights.
• Deliver prompt and effective outcomes, in accordance with universal standards of justice and that recognize the rights of women, juveniles, indigents and other marginalized groups.
• Improve public perception and respect for local law enforcement so police are seen as respectful and responsive community partners.

Position Summary:

The program manager will lead technical implementation of the SSAP project by providing strategic guidance, and technical leadership and ensuring overall oversight and implementation of the anticipated program. The program manager will be responsible for all program tasks/ activities and will represent the program amongst MSI home office, INL, and counterparts. This position will be based in Ramallah, Palestine.

Responsibilities:

• Responsible for the overall technical, administration, and management of the activity, and for ensuring linkages and connectivity between all three components. Carry out the role of chief operating officer due to the nature of this activity and the needed INL-Contractor operational partnership.
• Establish one or more in-country program management office(s) in the West Bank (preferably in Jericho or Ramallah), including staff, office equipment and materials to manage this contract.
• Oversee program implementation, and collaborate with INL, national and regional government actors, and stakeholders, including program partners, public and private sector organizations, service providers, and beneficiaries to address program objectives.
• Support and supervise staff, consultants, and partners involved in the design, implementation, monitoring and evaluation of this program.
• Develop and implement flexible, timely, and innovative approaches to support Palestinian civilian law enforcement efforts to improve the rule-of-law and security in the West Bank, in a manner which promotes accountability, transparency, human rights, and public respect.
• Coordinate with MSI Home Office and INL counterparts to ensure program compliance with MSI and USAID regulations and requirements.
• Foster and maintain excellent and effective relationships with INL and other donors and government officials.
• Develop a community outreach plan for the Bethlehem and Ramallah PCP facilities with an emphasis on conflict-resolution. Identify community leaders and local stakeholders for orientation for community policing.
• Produce effective written reports and oral presentations on the program, including preparing periodic reports, updating on developmental challenges facing the program, and articulating the program’s success in meeting deliverables.

Qualifications:

• Minimum of 6 years of experience as a law enforcement officer in the United States. Experience can be with an official police department, sheriff’s office, FBI, ATF, Diplomatic Security, or similar.
• Minimum of 3 years’ experience working in the Middle East (primarily an Arabic culture).
• Minimum of 3 years’ experience planning, monitoring and managing a community policing program.
• Effective communication skills and ability to explain project goals.
• Experience in developing project budgets, resources and team schedules.
• Experience in managing or teaching conflict resolution.
• Fluent in Arabic and English.

At MSI Tetra Tech, health and safety play a vital role in our success. MSI Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

MSI is an equal opportunity employer that values diversity and inclusion. We strive to develop and maintain a culture that honors the perspectives and identities of our employees, our communities and those impacted by our work.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.

Reasonable Accommodations:

MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.

Only candidates who have been selected for an interview will be contacted. No phone calls, please.