• Provide background information for preparation of CPDs and establishment of Baselines, Milestones and Targets (BMT).
• Provide information/evidence to guide future programming and identify implementation arrangements.

• Create project in ERP, prepare required budget revisions, revise project status, determine unutilized funds, and ensure operational and financial closure of a project.
• Provide day-to-day guidance to implementing partners on implementation of projects, and track use of financial resources. Contribute to managing digital technology solutions in programme implementation towards scalability and sustainability in line with UNDP’s digital standards.
• Contribute to the effective management of data in programme implementation, across the data lifecycle. Follow up on programme and project performance indicators/ success criteria, targets and milestones, preparation of reports, and implementation of corporate results-based management mechanisms and tools. 
• Identify programme related bottlenecks and propose solutions.
• Make preparations for external and internal programme/project audits, and support implementation of audit recommendations.
• Provide administrative support to the Programme unit by maintaining internal expenditure system and performing quality assurance review of technical reports and payments that includes following up with other units and taking timely corrective actions.

• Analyze information on donors and prepare donor profiles.
• Track and report on mobilized resources.
• Review contributions agreements and manage contributions in ERP.

• Organize and deliver programme related training for relevant programme and operations personnel.
• Compile lessons learned and best practices.
• Provide contributions to knowledge networks, communities of practice and digital knowledge platforms.

• ACHIEVE RESULTS – LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• THINK INNOVATEVELY – LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• LEARN CONTINUOUSLY – LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• ADAPT WITH AGILITY – LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
• ACT WITH DETERMINATION – LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• ENGAGE AND PARTNER – LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• ENABLE DIVERSITY AND INCLUSION – LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

• BUSINESS DEVELOPMENT
  • KNOWLEDGE GENERATION: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
• BUSINESS MANAGEMENT
  • PROJECT MANAGEMENT: Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals.
  • CUSTOMER SATISFACTION/CLIENT MANAGEMENT: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. • Provide inputs to the development of customer service strategy. • Look for ways to add value beyond clients’ immediate requests. • Ability to anticipate client’s upcoming needs and concerns.
  • RISK MANAGEMENT: Ability to identify and organize action around mitigating and proactively managing risks.
  • RESULTS-BASED MANAGEMENT: Ability to manage programmes and projects with a focus on improved performance and demonstrable results.

Technical Competencies

• ADMINISTRATION & OPERATIONS
  • BUDGET MANAGEMENT: Ability to support budgetary aspects of the work planning process, drawing, and management of team budgets.
  • CONTRACT MANAGEMENT: Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations.

• Secondary education is required.
• A university degree in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, or related field will be given due consideration, but it is not a requirement.

• A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible administrative/management or programme experience is required at the national and/or international level. 
• Experience in the use of computers, office software packages (MS Word, Excel, etc.), database packages, and web-based management systems such as ERP.
• Ability to review and edit documents, ability to produce meeting reports identifying key actions.

• Fluency in English and Spanish is required.