Position Title: Programme Officer (CCCM)

Duty Station: IOM Somalia in Nairobi*, Kenya

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, 6 months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 08 December 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

There are 6.9 million people in need of humanitarian assistance in Somalia. Many of these are Internally Displaced Peoples (IDPs), refugees who have left the country, or returnees. Clan disputes over limited resources, Government offensives against armed groups, as well as indiscriminate attacks by Al Shabab and the Islamic State all contribute to insecurity and instability across Somalia.

This insecurity, coupled with reoccurring climatic shocks including cyclical drought and flooding, often leads to extensive displacement, with 3.5 million IDPs living across 3,000+ settlements/sites. IOM Somalia’s CCCM unit implements critical programming across a wide area, ensuring vulnerable households have regular access to basic services, safety and protection, information, accountability mechanisms, capacity development, and community empowerment, as well as supporting them onto a pathway to a displacement solution.

Under the overall supervision of the Senior Programme Coordinator (Emergency and Post-Crisis (EPC)) based in Mogadishu, Somalia Country Office (CO), and the direct supervision of the Programme Manager (CCCM) based in IOM Somalia’s Coordination Office in Nairobi, Kenya, the Programme Officer (Camp Coordination and Camp Management (CCCM)) will be responsible and accountable for supporting and coordinating the operational implementation, monitoring, and review of the Somalia CO’s CCCM programme.

Core Functions / Responsibilities:

1. Provide technical inputs for the development and implementation of the CO’s CCCM strategy and for resources mobilization activities in the country.
2. Participate in required assessments aimed at collecting information on services available, population needs, and composition, including research into community governance structures and their impact on sustainable development and humanitarian assistance delivery.
3. Monitor and follow up on the technical components of the CCCM Programme including the drafting and/or review of concept notes, project proposals, and budgets, checking that mechanisms and modalities to be implemented are appropriate and in line with global standards and best practices.
4. Contribute to the development, implementation, and monitoring of CO’s core CCCM activities including capacity building structure, community engagement, information and awareness, accountability systems, considering global standards, best practices, gaps and solutions.
5. Track and monitor implementation of CCCM activities of service providers and Implementing Partners, checking the quality of provided services, and working closely with administrative units to facilitate adequate contract management, narrative reporting, and close out procedures.
6. In close coordination with the CCCM Information Management, contribute to the development, implementation, monitoring and review of a complaints and feedback mechanism (CFM) that promotes and facilitates active referrals, accountability, and two-way-information sharing concerning assistance and services.
7. Provide technical and operational inputs for the preparation and implementation of CCCM’s contribution to IOM’s biometric registrations, including the development of beneficiary targeting plans and operational procedures.
8. Maintain appropriate links with the national/local authorities, state institutions, civil society and other relevant stakeholders, including effective coordination and information exchange.
9. Contribute to the development of other CCCM standard operating procedures (SOPs) and other strategic documents by providing a variety of technical inputs and information.
10. Support and work closely with the CCCM Cluster Coordination team, including monitoring and supporting cluster partners, and providing technical inputs for the development of cluster strategies, assessments, and tools as needed.
11. Together with the Monitoring & Evaluation team, participate in monitoring activities to evaluate the implementation of CCCM projects, remotely and through monthly regular field visits to areas of operation, checking that CCCM activities are being implemented as outlined in strategic plans.
12. Facilitate the mainstreaming of Gender Based Violence (GBV), Accountability to Affected persons (AAP), Communication with Communities (CwC), and other Protection related aspects in all CCCM project phases, ensuring closer coordination with relevant units, especially Protection actors.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in International Relations, Political Science, Business or Public Administration, Humanitarian Affairs, Conflict Studies or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Operational experience in the field in IDP/refugee and migration related issues, including technical cooperation, project development and project/programme implementation and evaluation;
• Work experience in liaising with governmental authorities, other national/international institutions and NGOs;
• Experience in the region is an asset; and,
• Experience in CCCM at a technical level, both direct implementation and partner management, in emergency and conflict environments; significant CCCM operational experience to guide and lead the CCCM programme implementation.

Skills

• Good knowledge of UN, IOM and NGO mandates and programmes in the IDP humanitarian responses, post conflict construction and development;
• Familiarity with operational management and good level of computer literacy, including database applications and biometric registration systems;
• Delivers on set objectives in hardship situations;
• Familiarity with CCCM global standards concerning communication, engagement, and accountability;
• Effectively coordinates actions with other implementing partners; and,
• Works effectively with donors, local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of Somali is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

With frequent travels to Somalia.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.