The Programme Operations Manager is a key member of staff on the WISH 2 programme in Eastern and Southern Africa. They will work with the Team Lead to ensure efficient and high-quality programme delivery manner in line with Options organisational standards and client requirements.

Summary purpose and objective of role

The Programme Operations Manager (POM) supports improved programme delivery efficiency, specifically in administrative, programmatic, and financial operations, to accelerate the programme success. This includes: development of coherent overarching and country level work plans and budgets across Options activities under the WISH 2 programme, financial forecasting and management, contracting, risk management and procurement. The POM accurately manages an ongoing system of collecting programme performance metrics and derives insights from the data they’ve collected to recommend improvements.

Person specification

• Significant experience of working in international development at Programme Management level. Experience with FCDO preferred.
• Significant and proven experience working in international development at a senior management level or above for at least five-seven years.
• Strong leadership and organisational skills
• Extensive experience in leading the coordination of complex multi-country programmes
• Proven skills in people management
• Proven experience in strategic work planning and managing large, complex, multi-country budgets
• Proven experience in risk management
• Experience of developing and managing consultancy contracts and sub-contracting
• Skills in security, due diligence, and quality assurance processes
• Experience in developing and delivering high quality outputs, able to write fluently and accurately in both English. Fluency in French desired.