All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

What we are looking for

The Norwegian Refugee Council (NRC) is looking for an experienced, dynamic, and highly strategical individual to take up the role of Regional Protection Information Management System (IMS) Adviser for Latin America who will lead the design, establishment, launch and maintenance of NRC Regional Protection Information Management System. The Protection IMS Manager develops the NRC Protection IMS strategy for the Latin America Region, ensuring capacity building plans, protocols, standards and compliance with protection global standards and internal guidelines are in place and streamlined across countries’ operations. To this end, the placeholder of the role plays a key role in conducting regional protection analysis to inform evidence-based programming and advocacy efforts for protection outcomes. Finally, the position is responsible for the design, implementation, and management system of protection activities.

 What you will do

1. Lead the design and technical development of the regional protection information management system, including data management methodologies, tools, guides, data analysis and visualization processes. 
2. Lead the maintenance of the regional protection information management system, including the timely and effective acquisition of new data, ensuring access to approved stakeholders, and the production of relevant analyses and presentations. 
3. Ensure capacity building of relevant internal and partners’ staff to generate quality and timely data and information to inform better evidence-based programming, protection analysis, and advocacy. 
4. Produce regular protection information management products, including protection monitoring dashboards, country level protection monitoring reports, thematic reports, and flash reports based on primary and secondary data sources. 
5. Explore new and innovative ways for data collection, analysis, reporting and storage mechanisms. 
6. Perform ongoing monitoring of, and provide feedback on how to improve, the program’s processes of data collection, entre, storage, analysis, and presentation. 
7. Contribute to the development of NRC’s Regional strategy, action plan and activities plan and priorities in the Protection and MEL departments.

Please download the detailed job description to learn more about the position. 

What you will bring

• At least minimum 5 years’ experience in monitoring, evaluation, information and data management, database administration in development or humanitarian context, of which 1 year at least in operational setting. 
• University degree in information technology, demography, statistics, social sciences, anthropology, sociology, or any other related area.
• Strong computer application and advanced Excel skills (e.g., pivot tables, functions, etc.).
• Ability to formulate IM-related technical requirements and Operating Procedures.
• Experience with handling confidential data and demonstrated understanding of different data collection methodologies.
• Experience of Adobe Flash or any other JavaScript framework (e.g., D3) for creating web dashboards is

an added advantage.

• Undertake web design and software development is an asset.
• Strong analytical skills using database, SPSS, and other relevant software package.
• Knowledge of protection-related guidelines, standards, and indicators.
• Documented results related to the position’s responsibilities.
• Fluency in English and Spanish, both written and verbal.

What we offer

• Duty station: Bogotá, Colombia
• Contract: national, 9 months, extendable
• Travel: up to 40% 
• Salary/benefits: grade 8 on NRC’s salary scale
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email aela.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC has been operating in Latin America in a total of 8 countries: Venezuela, Colombia, Ecuador, Panama, Honduras, El Salvador, Guatemala and Mexico with an overall regional budget of approximately 60 million USD and 1,100 dedicated colleagues across the continent. Given the increasing number of displaced people in need of humanitarian assistance in the region, NRC decided to establish a Regional Office in Latin America from early 2024 to oversee the country programmes in the region, and provides strategic guidance and oversight across core programme, advocacy and support functions.

The Latin America region is facing severe and prolonged humanitarian crises underpinned by several drivers: conflict, violence, socio-economic and political crises. According to OCHA and the Regional Refugee and Migrant Response Plan (RMRP) for Venezuela, the number of people in need of humanitarian assistance represents more than 27 million people in Venezuela, Colombia, Ecuador, Mexico, and the North of Central America countries (Honduras, El Salvador, and Guatemala). The increasingly overlapping crises are leading to an unprecedented regional protection crisis with record numbers of transcontinental population movements. In this context, the most vulnerable face multiple protection risks and rights violations along the displacement route. This scenario calls for greater efforts from protection actors in joining capacities to efficiently produce congruent and comparable data and information to inform the humanitarian and protection response. A unified protection monitoring system is the cornerstone to improve articulated regional protection responses and promote the centrality of protection across all sectors overcoming fragmented analysis based on geographical locations and nationalities. To address this gap, DRC and NRC established ProLAC, a regional initiative aiming to build a regional protection information management system.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC