Organizational Context and Scope

Under the direct supervision of the Information Technology Officer, the incumbent will be responsible for supporting the implementation activities related to information management and systems development required by IOM Programme Units. Specifically, the incumbent is expected to perform the following functions:

Responsibilities and Accountabilities

• Supervise & provide guidance to the Information Management Associate on system development.
• Coordinate meetings with thematic leads on improvement plans.
• Guide the Information Management Associate on system documentation and training material preparation.
• Support the maintenance of the digital data filing system (local and cloud based) and suggest improvement.
• Liaise with Global ICT on conducting system amendments to promote using the Microsoft Azure best practices.
• Coordinate the management of Kobo/ODK form versioning and distribution.
• Support the designing & program surveys and data forms on IMS System using the CType form management tool and writing custom code.
• Assist in the organization of weekly team plans and monitor the assignment of tasks related to incoming data management requests.
• Update the system location dataset in coordination with field teams and cross checking with other existing datasets.
• Support the design and creation of reporting tools to meet programme needs that includes writing complex SQL queries, stored procedures, functions, and common table expression (CTE).
• Provide direct support for the deployment and maintenance of the IMS system for other missions, including data structure design and data migration.
• Conduct regular training and day to day staff coaching related to data entry and data processing, while adhering to standards of quality and timely information sharing. Provide user support and system training to the staff on ODK or any other data collection.
• Provide input to the design & development of IOM internal mobile application using native android/flutter.
• Guide the Information Management Associate to actively perform weekly maintenance routines on ODK/IMS Server, system unit testing and MIS data quality cross check.
• Liaise with other units and IM to identify and analyse information gaps, potential enhancements, and efficiency through system modules.
• Perform such other duties as may be required.

Required Qualifications and Experience

EDUCATION

• Bachelor’s degree in information technology or computer science from an accredited academic institution with four years of relevant professional experience, or
• High School diploma with six years of professional experience.

EXPERIENCE

• A minimum of five years of increasing responsibilities in PHP, ASP software development with SQL Databases and a minimum of two years of experience in developing web-based database applications and thin-client Web-based applications.
• Experience working with specialized international agencies (UN Agencies, International Organisations, and International NGOs) and in complex operations, including conflict and post-conflict situations preferred.
• Ability to meet deadlines and work under pressure.
• Good level of computer literacy.
• Personal commitment, efficiency, flexibility, drives for results.
• Excellent communication.
• Ability to present clear and concise information.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
• Experience supervising staff and coordinating tasks.

SKILLS

• Excellent knowledge of Microsoft SQL Server & MySQL.
• Excellent knowledge of PHP Programming Language.
• Strong OOP knowledge & experience is essential.
• Strong MVC knowledge & experience is essential.
• Strong JavaScript/jQuery/CSS knowledge & experience is essential.
• Proven track record in Software Development.
• Excellent writing skills and experience with creating design documents, specifications and test plans.
• Results-oriented with good communication and interpersonal skills.

Languages

REQUIRED

For all applicants, fluency in English and Kiswahili is required (oral and written).

DESIRABLE

working knowledge of regional languages is an advantage.

Competencies[1]

The incumbent is expected to demonstrate the following values and competencies:

VALUES – All IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES – Behavioural indicators – Level 2

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

MANAGERIAL COMPETENCIES – Behavioural indicators – Level 2

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings