Overview

Global Communities works at the intersection of humanitarian assistance, sustainable development and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community.

The Senior Manager, Learning and Development is responsible to develop, implement and maintain learning programs that foster professional growth, mobility, and development, ensuring all staff have the appropriate skills, knowledge, and abilities to perform in their current positions and grow into roles of increasing responsibility over time. The Learning and Development Manager will work to inspire an organization-wide culture of learning, growth and belonging. This position will launch leadership development and career path programs aligned with organizational goals and values. This position is expected to develop and deliver innovative learning programs that enable the retention, attraction, and success of exceptional talent.

Responsibilities

Responsibility Area: Training

• In consultation with HR leadership, review existing training programs (both organizational required trainings and professional development opportunities); update and maintain accurate and effective learning content, suggest enhancements and modifications to improve employee engagement.
• Facilitate and/or present training sessions and programs through a variety of distribution channels.
• Design and implement effective, ongoing learning opportunities and programs for all staff, which may include mentor training, career path development, and professional development.
• Continually evaluate and improve on training and professional development experience.

Responsibility Area: Leadership Development and Support

• Design, develop and implement talent and leadership development concepts and approaches.
• Engage with department personnel to understand their business challenges, identify their training needs, and develop effective learning solutions.
• Consult with senior leadership in the development of their team members by reviewing career paths, leadership continuity planning, and role proficiencies.
• Partnering with agency management, tailor educational approaches and opportunities to the nuances of each department/program.

Responsibility Area: Career Path Development

• In coordination with Director, Inclusion and Engagement, Talent Management, and HR Business Partner establish a comprehensive career path development and learning program to enable employee growth and retention.
• Consult with managers in the development of their team members.

Responsibility Area: Program Management

• Develop systems and infrastructure for all learning, training, and development programs by establishing standardized methods for delivery, evaluation, measurement, and outcome reporting.
• Establish maintain, and report on metrics to measure training effectiveness, utilization, and compliance
• Develop assessments to identify training needs, gaps in curriculum and other learning opportunities that support performance management and organizational initiatives and goals.
• Evaluate and determine the effectiveness of current learning methods/systems.
• Partner across the organization to assess program development needs that drive the overall organizational strategy, including the creation and administration of new and innovative learning and training solutions.
• Design and maintain communication strategies to inform employees of development and educational events, opportunities, requirements, and resources.
• Research and develop team and/or cohort learning opportunities.

POSITION SPECIAL RESPONSIBILITIES:

• Travel expectations – up to 25%
• Supervison Responsibilities – Up to two head count with management responsibilities in the region
• Promote a culture of excellence, inclusion, learning, support, diversity and innovation

Knowledge, Skills and Abilities

• Detailed knowledge and understanding of adult learning theory and instructional design methodologies.
• Communication and presentation skills; delivering training in an engaging and consistent manner.
• Technical writing, instructional design, eLearning authoring, and training video production.
• Attention to detail and organized.
• Train-the-trainer experience, coaching and willingness to develop others.
• Ability to work under time constraints and deadlines with potential workload changes and competing demands.
• Demonstrates ability to triage with ability to strengthen relationships.
• Support and uphold the mission, beliefs, and values of Global Communities.
• Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Qualifications

• Undergraduate degree in a related discipline and a minimum of six years of related work experience or ten year of related work experience.
• 5 years of professional experience developing and delivering training programs.
• Experience building training programs with technical and non-technical audiences.
• A passion for the mission and values of Global Communities

Application Instructions

To be considered for this position, please apply (including your resume and cover letter) by 5/20/2024**.** Applications received after this date may be reviewed on a rolling basis until the job has been filled.

Location and Work Schedule

This selected candidate can be based in Silver Spring. Candidates must be authorized to work in the United States without any restriction.

This role is on a hybrid/telework schedule. The selected candidate is expected to work at least twice as week (Tuesday, Wednesday, or Thursday) from either our San Diego or Silver Spring office and the remainder of the week from an approved home location.

Salary and Compensation

The estimated salary for this position is between 94,547 – 105,000. Final salary will be based on several factors including qualifications, geographic location, experience, and internal equity. Global Communities provides a comprehensive benefits package; please note that this position is not eligible for allowances.

COVID-19 Policy

As an organization working to advance public health, Global Communities has an obligation to model best practices and to do all we can to protect each other, our partners, and the communities where we work. To ensure the continuity and effectiveness of our business operations, Global Communities is adopting a policy to safeguard the health of our visitors, employees, families, and the larger global community from COVID-19. Effective January 3, 2022, all U.S.-based Global Communities employees are required to provide proof of having received full dosage of COVID-19 vaccine that is FDA approved, approved for emergency use authorization, or have an approved medical or religious exemption on file with Global Communities, as a condition of employment.

Safeguarding Policy

Global Communities holds strict safeguarding principles and has a zero-tolerance policy for conduct of sexual exploitation, abuse, and harassment. In the process of recruitment, selection, and appointment, Global Communities will conduct robust reference and background screening checks, including international vetting as a signature of the Global Misconduct Disclosure Scheme to ensure children and vulnerable adults are safeguarded, and abuse is prevented. The incumbent is required to carry out their duties in accordance with Global Communities Safeguarding policy and the Standards of Conduct.

EEO/ADA

Global Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Global Communities complies with all applicable provisions of the ADA and makes reasonable accommodations for applicants and employees with disabilities unless it provides undue hardship to the organization. If reasonable accommodation is necessary to participate in the recruitment process, please contact recruitment@globalcommunities.org.