Role: Senior Monitoring, Evaluation and Learning (MEL) Officer
Reporting to: Global Senior Manager- MEL
Location: Nairobi

About Living Goods
Our Strategy for delivering high-quality, cost-effective community health through and with digitally empowered, equipped, supplied, supervised, and compensated CHWs requires that we continuously re-invent the way we work. Innovating incessantly and with swift responsiveness to global trends is, therefore, a critical success factor for building a thriving and sustainable LG of today and tomorrow.

Over the last four years, Living Goods has become a more complex organization with multiple implementation modes, exciting opportunities in new countries, and new partnerships in existing countries. Furthermore, while we have delivered some strong work over the last couple of years in technology, we now need to go the extra mile beyond technology and ensure a much greater emphasis on government partnerships in the broader digital health space. We can only do this by building a great place to work where our teams thrive, grow, and deliver extraordinary results.

The opportunity
As a Senior Monitoring, Evaluation, and Learning Officer, you will play a vital role in supporting the success of our programs within Performance Evidence and Insights Division. You will collaborate closely with program teams to ensure that monitoring and evaluation (MEL) requirements are met, build their capacity in MEL, and coordinate with National and County Health Records and Monitoring and Evaluation teams. Your role will also involve working with program delivery teams to support monthly data generation and eCHIS, prepare KPIs reports for the assigned programs, conducting data quality audits, attending meetings with MoH on MEL for e-CHIS, and various other MEL-related tasks. You will contribute significantly to our mission of deepening impact, continuous learning, improvement, and the communication of compelling evidence.

Duties and Responsibilities:
Senior MEL Officer

• Provide MEL support to the Innovations program at Living Goods.
• Support MEL for e-CHIS for Kenya, and collaborate with other LG countries to share experience and provide support.
• Support MEL activities for the government-led collaborative initiatives.
• Attend meetings with MoH on MEL for e-CHIS.
• Support MEL processes in the LG expansion countries and counties ( e.g. Vihiga, Isiolo).
• Collaborate with program teams to ensure compliance with MEL requirements and standards.
• Assist in the design, implementation, and management of the project’s MEL framework and information system.
• Lead data collection, analysis, and reporting processes to assess progress and identify areas for improvement.
• Monitor and track project performance against established indicators and targets.
• Support the process of organizing and conducting baseline and evaluation assessments.
• Prepare KPIs reports for assigned programs.
• Build the capacity of program teams in MEL practices and techniques.
• Coordinate with National and County Health Records and Monitoring and Evaluation teams to ensure data accuracy and consistency.
• Support program delivery teams in generating monthly data reports.
• Conduct data quality audits and checks to maintain data accuracy and integrity.
• Perform other MEL-related duties and tasks as assigned.

Qualifications

• Bachelor’s degree plus a Professional qualification in Monitoring and Evaluation, Public Health, Statistics, Data Science, Health Economics, Epidemiology or related field.
• A minimum of 3 years’ experience in monitoring and evaluation activities, preferably in community health, or public health.
• Familiarity with the Kenyan health system, including experience working/or collaborating with the Government of Kenya and its partners.
• Strong analytical skills and proficiency in data collection and analysis.
• Knowledge of statistical methods and database management.
• Capacity building and training experience on MEL topics.
• Proficiency in data management software and tools, including Excel and data analysis software.
• Effective communication and interpersonal skills.
• Fluency in written and spoken English.
• Ability to work collaboratively and independently.

Key Requirements:

• Complete and current resume demonstrating qualifications and experience.
• Minimum of three current references (provide names and contact information).

Compensation:
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.