CTG Overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of Position

• Our client is one of the major humanitarians & development actors in Somalia. Their Shelter / Non-Food Items (S / NFI) unit currently implements projects focused on in kind distributions, shelter & cash based interventions. The program also maintains the common supply pipeline for cluster partners.
• Under the overall supervision of the Shelter & None Food Item (SNFI) Program Manager & direct supervision of Project Officer S / NFI, the Senior Operations Associate (S / NFI) will be responsible for close coordination with implementing partner & timely delivery of shelter & NFIs activities in close coordination with the field teams & in close collaboration with other units including CCCM, WASH, procurement, logistics, finance & security.

Role Objectives

• Assist in the coordination & implementation of our clients in kind distribution & shelter activities, including reviewing & preparing assessment reports, managing procurement, transportation & release of stock items & monitoring distribution activities as needed.
• Facilitate effective communication between the supervisor & project teams by relaying important information that will help supervisor make informed decisions.
• Support the planning, implementation & monitoring of project activities based on work plans & project documents.
• Process requests from SNFI implementing partners, including contract preparation, request verification & report review.
• Document reports & maintain project related documents in line with our clients regulations.
• Monitor stock levels & work with the logistics, warehouse & security units to improve warehouse management & reduce risks.
• Report any delays or deviations from work plans & support the SNFI Project Officer in resolving issues to keep the project on track.
• Initiate the procurement process & facilitate the timely supply of commodities & services for field operations.
• Monitor shelter activities & in kind distribution, including occasional field visits to confirm adherence to project guidelines.
• Draft progress reports & document key project developments & decisions.
• Contribute to the design & delivery of capacity building activities for implementing agencies in collaboration with the S / NFI cluster.
• Coordinate with the field teams & implementing partners to verify the quality of data & service delivery, monitor workplans & make recommendations, as needed.
• Assist in communication with local authorities to enhance quality programs & improve coordination in Baidoa.
• Perform other supportive duties as needed.

Project Reporting

• This role works under the overall supervision of the Shelter & None Food Item (SNFI) Program Manager & direct supervision of Project Officer S / NFI.

Key Competencies

• Bachelor’s degree or equivalent, preferably in logistics, business administration, international relations, social sciences, conflict management or a related field from an accredited academic institution with five years’ work experience or a high school diploma with seven years of relevant professional experience in humanitarian response in emergency & conflict environments.
• Previous working experience within the context of Somalia is essential.
• Experience in planning & execution of in kind distribution & shelter activities within Somalia is an advantage.
• Knowledge of cluster system.
• Knowledge of financial & procurement rules & regulations.
• Fluency in English & Somali both written and spoken is required & working knowledge of Arabic is an added advantage.
• Respects & promotes individual & cultural differences. Encourages diversity & inclusion.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Demonstrates willingness to take a stand on issues of importance.
• Shows compassion for others, makes people feel safe, respected & fairly treated.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.
• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.

Team Management

• This role has no team management responsibility.

Further Information

• Qualified female candidates are encouraged to apply for this role.
• The highest educational certificate of the selected candidate will be sent for verification.