Job description

Job Highlights

• Be part of the United Nations (UN) related agency.
• Dignified, orderly, and safe migration for the benefit of all.
• Join our team and experience working with a social purpose.

Job Description

Position Title: Sr. Movement Systems Support Assistant

Reference Code: VN 035/2024

Job classification: G-6

Duty station: Manila (Global) Administrative Centre (MAC)

Type of Appointment: One year with possibility of extension

Salary: Php 935,973.00 per annum net of taxes

Context

Under the overall / direct supervision of the System Support Officer, National Movement System Support Associate, Resettlement and Movement Management (RMM) Division in the HQ and in close coordination with other units in Manila Administrative Centre, the successful candidate will provide assistance in managing user accounts and accesses of IOM movement operation tools globally; administer the RMM Portal by providing useful dynamic layout, develop new contents, update existing contents, configure automation and content restriction; administer and configure the Freshservice application; provide support in managing Air Travel Vendor accounts ensuring consistency within movement system; designs report and generate report data from different sources; implement RMM SOPs in managing movement applications ensuring smooth operations by employing technical analysis of encountered issue to support quick resolution, while executing compliance and accountability among IOM Global Field Offices.

Required Qualifications and Experience

Education

• University degree in Computer Science, Information Technology or a related field from an accredited academic institution, with at least four (4) years of professional experience.

Experience:

• Experience in systems development, bug fixing, system analysis, database design and user interface design.
• Relevant work experience in application programming and systems development, systems analysis and design, database reporting, data analysis, designing online survey, systems support to end users and statistical record keeping capacity.
• Experience in formatting and consolidation of data from various file formats, reporting from complex databases, understanding of statistical principals necessary for data analysis.
• Extensive experience in MS SQL Query, MS Reporting Services, Drupal, html, and PHP
• Graphic designing would be an advantage.
• Proficient in a Microsoft Office environment, and applications including extensive use of Microsoft Excel Word, PowerPoint and comfort with learning new software and project reporting tools.
• Advanced analytical and critical thinking skills.
• Demonstrated ability to analyze data, detect meaningful trends and patterns, and communicate findings.