OBJECTIVES OF THE PROGRAMME

The mission of the Office of Internal Oversight Services, (IOS) is to provide independent, objective assurance and advisory services designed to add value and improve the Organization’s operations.

DESCRIPTION OF DUTIES

Under the general supervision of Head Investigation, and reporting to the Team Lead, Investigation Operations, the incumbent will:

1. Plan, conduct and report on IOS investigations into allegations of misconduct with a focus on: a) financial misconduct, including fraud, corruption, misuse of resources and other related misconduct; b) abusive workplace conduct, including workplace harassment, abuse of authority, discrimination and retaliation; and/or c) sexual misconduct, including sexual exploitation and abuse and sexual harassment.

2. Review and assess complaints and allegations in assigned cases, formulate investigation plans, review and analyze all information to determine its relevance and reliability, conduct interviews of staff and other involved parties, record interviews, obtain and analyze potential documentary and electronic/digital evidence, conduct investigative research and determine the appropriate presentation of investigative results.

3. Appraise progress of investigations and assess probable impact of investigation outcomes relative to strategies and advise colleagues (i.e. team members) and supervisors accordingly.

4. Coordinate with local officials, partners, and third parties, and obtain internal support such as interpreters to facilitate investigative work; report outcomes of investigations to Team Lead, Investigation Operations.

5. Lead teams of investigators/consultants working on investigation cases.

6. Prepare complete and concise investigation reports, case closure memoranda and other investigation products containing findings and recommendations for remedial or disciplinary action.

7. Prepare advisory reports, including recommendations for corrective action and improved controls and effectiveness or efficiency of WHO systems and operations;

8. Monitor actions taken and assess the adequacy of response to recommendations and prepare periodic report thereon;

9. Guided by the Team Lead, Investigation Operations, prepare risk assessments and risk profiles for the conduct or proactive investigations.

10. Provide support in the preparation of annual work plans and the establishment of priorities for the investigation function.

11. Monitor best practices of internal investigations in international organizations and contribute to updates IOS procedures accordingly.

12. Perform other tasks as assigned.

REQUIRED QUALIFICATIONS

EDUCATION

Essential: Advanced level university degree (Master’s level or above) in law, criminology or in a directly related area relevant to the functions of the position.

Desirable: Formal training and/or certification in law enforcement methodologies, an asset. Admission to the Bar an asset; Certified Fraud Examiner (CFE), highly desirable.

EXPERIENCE

Essential: At least 7 years of directly relevant progressively responsible professional experience of investigations, in the field of complex administrative environments, including with direct responsibility for performing investigations of allegations of workplace misconduct. Field experience in developing countries. Demonstrated exposure at the international level.

Desirable: Field experience in complex and challenging operating environments is desirable as is experience in the UN or Bretton Woods system. Experience with IT forensic tools and approaches.

SKILLS

Expertise in the field of fraud, corruption, misuse of resources, sexual exploitation and abuse and/or sexual harassment, and/or abusive workplace conduct.
Sound knowledge of investigation principles and their application.
Ability to communicate effectively, both orally and in writing.
Effective report writing skills.
Maturity of judgment, tact, integrity and discretion.
Ability to maintain effective working relationships with people of different national and cultural backgrounds.
Ability to apply IT technology, when needed (e.g. investigation software for case management and digital forensic environments).
Familiarity with forensic tools and analysis is desirable.
Advanced skills in Microsoft Office package.
Knowledge of the law of the international civil service as it relates to administrative investigations of staff workplace
conflict/harassment, sexual harassment or sexual exploitation and abuse (including allegations implicating implementing partners) and other forms of related misconduct is highly desirable.
Strong knowledge of UN system policies, rules, regulations and procedures is highly desirable.

WHO COMPETENCIES

– Teamwork
– Respecting and promoting individual and cultural differences
– Communication
– Producing results
– Ensuring the effective use of resources

USE OF LANGUAGE SKILLS

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of other UN languages.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5368 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• Staff members in other duty stations are encouraged to apply.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

  The WHO is committed to achieving gender parity and geographical diversity in its workforce . Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

  Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

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