1. Talent acquisition 

2. Compliance

3. Team coordination

4.  Process Efficiency

5. Knowledge Building and Knowledge Sharing

• Support HQ Directors in talent acquisition for senior roles in their teams, acting as primary HR focal point for such recruitments

• Support the HR manager in recruitment planning, and in providing guidance to HQ hiring managers on the most appropriate selection methods and ensuring HR focal points are fully briefed on staffing needs and plans

• Develop, utilize recruitment plans and tools to efficiently and effectively recruit and retain a diverse workforce to meet business needs

• Contribute, under the guidance of the HR manager, to the development of a business partnering approach to ensure the highest possible level of service and client satisfaction, assessing and anticipating HR needs and maintaining an effective level of business literacy about business units’ objectives and plans

• Provide advice and facilitate best practice in relation to talent acquisition 

• Monitor workforce status and trends

• Provide oversight, ensuring compliance by team members with existing policies, processes and best practices.

• Act as primary resource person within the team of HR Associates and Assistants to answer questions on HR policies and processes, filter requests and escalate as needed to the HR Manager

• Responsible for the pre-clearance of ICA amendments 

• Review and approve monthly payroll for HQ personnel

• Act as secondary supervisor of the HR Associates 

• In consultation with the HR Manager, coordinate the workload of the team members with the help of data analytics

• Assess resources needs and make recommendations to the HR Manager to ensure optimal staffing

• Coordinate the recruitment of HR Associates and Assistants, ensuring positions are filled and staffing gaps are kept to a minimum

• Contribute to the engagement and provision of high quality results and services of the team of HR Associates and Assistants 

• Provide daily guidance to the team on HR policies and processes, ensuring they are briefed on policy and process changes

• Foster empowerment and a high performance culture whilst role modeling UNOPS values

• Coordinate the maintenance and further development of HR dashboards

• Develop and maintain an efficient filing system in google drive for the team, making sure all relevant information is easy to access and up to date

• Contribute to HR policy development and corporate HR initiatives by providing data on trends, risks and opportunities

• Maintain an effective level of business literacy about the office and objectives and plans of the HQ business units, as well as the UNOPS HR strategy, policies and standards. 

• Contribute to the mapping of HR business processes and the establishment of internal Standard Operating Procedures (SOP’s) in HR management across HQ. Help the HR Manager develop procedures and practices that contribute to the enhancement and improvement of HR management and  service provision in  HQ.  

• Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

• Coordinate the onboarding of new team members, ensuring they are fully briefed on HR policies and processes

• Identify learning needs within the team and propose initiatives to address knowledge gaps

• Support the HR Manager in the implementation of capacity development and knowledge building initiatives for the team.

• Coordinate the collection of lessons learnt and dissemination of best practices within the team

• Ensure the development and maintenance of HR analytic parameters and data. 

• Organize, facilitate and/or deliver training and learning initiatives for team members

• Coordinate team’s collection of feedback, ideas, and internal knowledge about processes and best practices